Outlook repeatedly ask for password

  • From: "Anthony Kariuki" <a.kariuki@xxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 3 Mar 2004 15:23:12 +0300

Hi all,

Please advice on this error while connecting to exchange using outlook in
the corporate mode. We have exchange 2000 and outlook 2000. All but 2 staff
use Outlook in Corporate Mode.

When users attempted access this morning, A dialog asking for password
appears repeated. The following error is reported

Your logon information was incorrect. Check your username and domain, then
type your password again. If your account is new or if administrator
requested a password change you need to click Change Password then logon
with your new password

A somewhat related issue occurs with ISA which repeated ask for
authentication. When the ISA server is set to use Basic Authentication to
authenticate Outgoing web requests, it works yet it fails with integrated

Please note access via POP3 and OWA (using basic access) works just fine. My
Exchange is on its own box, ISA on its own box and a separate box running
Active Directory Services



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