Outlook hangs on logoff

  • From: "Medeiros, Jose" <jmedeiros@xxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 14 Nov 2005 15:47:29 -0800

Danny brings up a good point. I also had this happen with XP systems running 
sp1 and with Outlook 2003 /2000 Clients. Rebooting the Exchange 5.5 server 
solved the issue for a short time. Apparently when the startup I was working at 
was small the previous IT support person installed the Blackberry Enterprise 
server 2.1 on the same box as Exchange. As the company grew and more and more 
users wanted a Blackberry handheld device this issue started to appear more 
often as the server became low on resources.

Jose Medeiros
ADP | National Account Services
ProBusiness Division | Information Services
925.737.7967 | 408-449-6621 CELL

-----Original Message-----
From: Danny [mailto:nocmonkey@xxxxxxxxx]
Sent: Monday, November 14, 2005 8:30 AM
To: [ExchangeList]
Subject: [exchangelist] Re: outlook hangs on logoff


On 11/14/05, Michelle <estradam@xxxxxxxxxxxxxxxxxx> wrote:
> MS Outlook 2000, PC is XP Pro/SP2. Hangs on logoff. A box appears: Please
> wait while Microsoft Outlook exits. However, it never exits. Have to end
> it in task manager. Tried exiting and logging off under file. Still no
> good. Any suggestions?

We want to find out the following:

1) Network traffic during this time; run a network sniff
2) Any event errors in the event log
3) Any third party Outlook software installed
4) What patch level Outlook is running
5) Server performance; was the server low on resources when the user logged off?


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