RE: Outlook Question

  • From: "Mark Fugatt" <markfu@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 6 Apr 2005 19:31:19 +0100

Try these steps:


Step 1: Removing the temp files


Open Internet Explorer. Go to Tools menu->Internet Options->General tab.

Please click the Delete Cookies, Delete Files and Clear History buttons


Click the Ok to exit. 


Step 2: Reregistering the Url


1.         Click Start, point to Settings and then click Control Panel.

2.         Double-click to open Internet Options.

3.         On the Programs tab, ensure that "Internet Explorer should
check to see whether it is the default browser" is enabled.

4.         Click "Reset Web Settings".

5.         In the "Reset Web Settings" dialog box, click to clear the
"Also reset my home page" check box.

6.         Click Yes, click OK, and then click OK again to apply the
settings and close the dialog boxes.

7.         Click Start, and then click Run.

8.         In the Run dialog type "regsvr32 urlmon.dll" (without the
quotation marks), and then click OK.

9.         Click OK to acknowledge the success of the Urlmon.dll


Step 3: Associating the program



1.         Start computer and click "Start"-->"Find".

2.         Type "IEXPLORE.EXE" in the "Find a file" box.

3.         After we find its path, please write it down. For example, on
my computer, the "IEXPLORE.EXE" is in "c:\program files\internet

4.         Close any Web Browsers that may be running.

5.         Open Windows Explorer and click "View"-->"Folder
Options"-->"File Types"

6.         Select "URL: HyperText Transfer Protocol", and click the
"Edit" button.  

7.         Under "Actions" box, select the "open" item, and click the
"Edit" button.  

8.         In the "Application used to perform action:" box, click the
"Browse" button, and locate the Browser that you want to launch. Here,
we need navigate to "c:\program files\internet explorer" and select the

9.         After click "OK" and close the Windows Explorer, please start
Outlook again and test the Web link.


Mark Fugatt 
Dedicated Supportability Engineer (Exchange) 
Microsoft Services Organisation 
Desk:   +44 (0)118 909 5630
Mobile: +44 (0)7966 858108
MSN IM: markfu@xxxxxxxxxxxxxxxxx 
Dedicated to proactively supporting Microsoft's enterprise Customers 

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From: Andrew English [mailto:andrew@xxxxxxxxxxxxxxxxxxxxxx] 
Sent: 06 April 2005 18:45
To: [ExchangeList]
Subject: [exchangelist] Outlook Question

Hi everyone, 


I have a client who uses his Outlook 2003 at the office and on the go.
When he receives emails that contain a link and he clicks on the link a
window appears asking to find the file. I am wondering if anyone has
seen this before? His IE works so I can figure out why outlook is
looking for .exe file. 





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