"Unable to open your default e-mail folders. You do not have permission to log on. Would you like to open your default File System folder instead?" I received this error when trying to configure a user onto exchange 5.5 could I get on how to sort of this problem on this single user. I have about 2,000 users but it only this which is giving problem. It is not a new installation but we had deleted the user name and re-created. regards Thomas Kamire DISCLAIMER: This message and any attachments are confidential and may be legally privileged or otherwise protected from disclosure. Although the necessary precautions have been taken, Kenya Airways does not accept legal responsibility for any damage whatsoever that is caused by viruses being passed or for the contents of this message. This message, and any attachments, are intended solely for use by the named addressee. If you are not the intended recipient, you must not copy them or disclose their contents to any other person. If you have received this message in error, please notify the sender by return e-mail and delete any attachments accompanying it immediately.