The diagnal or hash lines indicates that no infomation available. However information is there but it is not being dispalyed by Outlook. This issue is related to Lagecy mailbox as you have moved users from Exchange 2003 to Exchange 2007 and during the migration process some Exchange attributes are not updated properly. The work around is take a copy of the entire Inbox into a PST file and delete the mailbox assuming you have default setting "keep the deleted mailbox for 7 days" on the store. Make sure the mailbox appeared on disconnected mailbox container under Recipient configuration in EMC. Create a brand new mailbox and select existing user (select this user from AD) this attache the new mailbox to this user's account in AD. Launch the Outlook and import the PST into the new mailbox. On the new mailbox you'll never see any diagnoal or hash lines. -----Original Message----- From: Beckett, Bill <Bill.Beckett@xxxxxxxxxxx> To: 'exchangelist@xxxxxxxxxxxxx' <exchangelist@xxxxxxxxxxxxx> Sent: Fri, Sep 18, 2009 1:03 pm Subject: [ExchangeList] Re: Outlook 2003-2007 question Diagonal lines which represent no information From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of gqure@xxxxxxx Sent: Friday, September 18, 2009 1:02 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: Outlook 2003-2007 question The Outlook 2003 clients are seeing no information or hash lines? -----Original Message----- From: Beckett, Bill <Bill.Beckett@hcbrill .com> To: 'exchange2003@xxxxxxxxxxxxx' <exchange2003@xxxxxxxxxxxxx>; 'exchangelist@xxxxxxxxxxxxx' <exchangelist@xxxxxxxxxxxxx> Sent: Fri, Sep 18, 2009 9:40 am Subject: [ExchangeList] Outlook 2003-2007 question Running exchange 2007 on the back end w ith some clients running Outlook 2003 and others running 2007. When scheduling a resource out about 2 months, the users on 2003 cannot see the calendars of those resources/rooms. All on 2007 can see the calendar fine. On the 2003 clients, the calendar shows “No information”. Anyone run across this? This transmission is intended for the sole use of the individual and entity to whom it is addressed. Privileged and confidential information may be contained in this message. You are hereby notified that any dissemination, distribution, or duplication of this transmission by someone other then the intended addressee or its designated agent is strictly prohibited. Opinions, conclusions and other information in this message that do not relate to the official business of my organization shall be understood as neither given nor endorsed by it. If your receipt of this transmission is in error, please notify this company immediately by reply to this transmission. This transmission is intended for the sole use of the individual and entity to whom it is addressed. Privileged and confidential information may be contained in this message. You are hereby notified that any dissemination, distribution, or duplication of this transm ission by someone other then the intended addressee or its designated agent is strictly prohibited. Opinions, conclusions and other information in this message that do not relate to the official business of my organization shall be understood as neither given nor endorsed by it. If your receipt of this transmission is in error, please notify this company immediately by reply to this transmission.