Create a new test mailbox and give him rights on it. See if he can open that in the client. ________________________________ From: Rich Gallo [mailto:RGallo@xxxxxxxxxxxxxxxxx] Sent: Friday, December 08, 2006 10:13 AM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Outlook 2003 Issue, or is it?? Hey All, Having a strange problem with a single user in our organization. When starting up Outlook, he gets the generic "Unable to display your default mail folders....etc" message. I tried setting up his profile on another machine and the same thing is happening. The strange part about the whole thing is that he can log into the domain, he can log into Outlook Web Access, access all domain resources, yet, within Outlook 2003, he can't connect to Exchange. Also, when I set up his Outlook profile on that machine, when putting in the server information, Check Name works fine as well (name gets underlined). Could it be a permissions thing? It's not a communication issue because the exact same problem can be recreated on any machine in the domain. Pulling my hair out here and would love a point in the right direction!! Thanks in advance for your help everyone! Rich Gallo Network Administrator Lloyd Staffing -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.15.15/580 - Release Date: 12/8/2006 12:53 PM ***Note: The information contained in this message, including any attachments, may be privileged, confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the Sender immediately by a "reply to sender only" message and destroy all electronic or paper copies of the communication, including any attachments.