We had already unchecked the IM box - it made no difference - he was still experiencing the same problems. Vicki -----Original Message----- From: Mark Fugatt [mailto:mark@xxxxxxxxx] Sent: Thursday, March 25, 2004 11:04 AM To: [ExchangeList] Subject: [exchangelist] RE: Outlook 2002 Problems http://www.MSExchange.org/ The users profile on the laptop. Was the IM checkbox checked?, did clearing it help the issue? Mark Fugatt MCSE, MCT, Microsoft Exchange MVP Pentech Office Solutions Inc Rochester, NY Tel: 585 586 3890 Cell: 585 576 4750 http://www.4mcts.com <http://www.4mcts.com/> http://www.exchangetrainer.com <http://www.exchangetrainer.com/> _____ From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Thursday, March 25, 2004 2:01 PM To: [ExchangeList] Subject: [exchangelist] RE: Outlook 2002 Problems http://www.MSExchange.org/ We have unchecked instant messaging Are you talking about the user's profile on the laptop - in Outlook or the Active Directory profile? Vicki -----Original Message----- From: Mark Fugatt [mailto:mark@xxxxxxxxx] Sent: Thursday, March 25, 2004 10:54 AM To: [ExchangeList] Subject: [exchangelist] RE: Outlook 2002 Problems http://www.MSExchange.org/ Couple of things to try: 1. Check that the Instant Messaging option in Outlook is not enabled. 2. Delete the users profile and re-create it Mark Fugatt MCSE, MCT, Microsoft Exchange MVP Pentech Office Solutions Inc Rochester, NY Tel: 585 586 3890 Cell: 585 576 4750 http://www.4mcts.com <http://www.4mcts.com/> http://www.exchangetrainer.com <http://www.exchangetrainer.com/> _____ From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Thursday, March 25, 2004 1:38 PM To: [ExchangeList] Subject: [exchangelist] RE: Outlook 2002 Problems http://www.MSExchange.org/ This is also happening on a Win XP laptop so I am hoping to find a solution. Vicki -----Original Message----- From: Michael B. Smith [mailto:michael@xxxxxxxxxx] Sent: Thursday, March 25, 2004 10:15 AM To: [ExchangeList] Subject: [exchangelist] RE: Outlook 2002 Problems http://www.MSExchange.org/ I'm having that same problem right now, but w'Outlook 2003. I'm not sure whether it's outlook related or XP related. On my computer, when it happens SVCHOST.EXE goes to 100% processor utilization. I've been unable to figure out why. _____ From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Thursday, March 25, 2004 1:00 PM To: [ExchangeList] Subject: [exchangelist] Outlook 2002 Problems http://www.MSExchange.org/ Has anyone had some of these similar problems with Outlook 2002? 1. I experience a "stop" while typing an e-mail....and need to wait 10 -15 seconds before the thing "wakes up" again... Often, when it does "wake up" the curser is in some other place, and I'm finding myself typing in a completely different row. 2. While typing, the things freezes and the "requesting information" comes on down in the lower tray. When that happens, I have to quickly "CANCEL" the requesting motion to save my e-mail. Even at that, the e-mail gets 'CORRUPTED' and it saves it is "to be sent" mail. I've got 2 in that hopper right now and I'll go and see if I can send them right now, or if the error message comes up again..............be right back................. 3. The "drafts" were there, and I was able to send them.... However, by the "clock" I am spending nearly 1/4 of my time waiting for various problems that I have with Outlook and doing my morning e-mails... Vicki Knutsen Portland, Oregon ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------