RE: Outlook 2002 Inbox causes Outlook to crash

  • From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 21 Oct 2003 16:50:58 -0400

Help | Detect and Repair ?? 

-----Original Message-----
From: seandon67@xxxxxxxxxxx [mailto:seandon67@xxxxxxxxxxx] 
Sent: Tuesday, October 21, 2003 4:37 PM
To: [ExchangeList]
Subject: [exchangelist] Outlook 2002 Inbox causes Outlook to crash

User has Outlook 2002 (server is Exchange 2000).  User can start Outlook and
view items in inbox for a time.  After moving through different windows
(calendar, contacts, whatever) and some undetermined amount of time, Outlook
shuts down with an error AppName: outlook.exe AppVer:
10.0.4510.0 ModName: outllib.dll ModVer: 10.0.4712.0 Offset: 0003a6d5.

I have tried the following:
 - uninstall and reinstall Office XP
 - rename outllib.dll to outllib.old and run repair
 - deleted the profile and recreated it
 - run scanost.exe
 - had user access through Terminal Services and OWA and both work fine
 - had user access from another workstation and that works fine
 - logged on to workstation as myself and got in to my mailbox with no

Any ideas folks?  thanks.

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