I have Outlook 2000. When I shut down Outlook, the service is still running in Task Manager. I have to manually shut down the OUTLOOK.EXE and MAPISP32.exe. The OS is Windows 2000 all patched up. I also have Symantec Corporate Edition 18.104.22.1685. I tried searching Outlook KD as well as Symantec's, but found nothing. I found a similar issue with someone who had a combination of Win98 + Outlook 2000 + WinFax Pro. But the issue was with the Symantec application. Any ideas would be greatly appreciated! Michael Lacaille Field Engineer Superior Consultant Company 860.224.5900 x4370 Confidentiality Notice: This E-mail message including any attachments are for the sole use of the intended recipient and may contain confidential information. Any unauthorized review, use, disclosure and / or distribution is prohibited. If you are not the intended recipient, please contact the sender by return email and destroy all copies of the original message.