RE: OWA does not work after Exchange update for Exchange 2000 and 2003!! Urgent

  • From: "Martin Blackstone" <MBlackstone@xxxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 7 Jul 2005 05:11:49 -0700

Im working with Mark right now on this. He is seeing an issue that I ran
in to yesterday with the post SP4 rollup for W2K.
This doesn't happen to everyone, but in some cases when installing this
update directly from Windows Update, it replaces the MSXML3.DLL and the
MSXML3R.DLL with zero byte files. This essentially breaks XML in Windows
2000. The solution is to copy the old files back from the
Winnt\system32\dllcache folder.
There have been a few tidbits on the net about this. Folks say it will
occasionally happen when using WU or WSUS. But if you download the
update direct from the MS Download center you wont run in to this.
There is a KB on it here, but it hardly goes in to depth regarding what
breaks (for me it was BackupExec that showed up as the first broken
thing) and what causes it. But it's a solution.;en-us;836982

-----Original Message-----
From: Mark Meelhuysen [mailto:mark@xxxxxxxxxxxx] 
Sent: Thursday, July 07, 2005 4:01 AM
To: [ExchangeList]
Subject: [exchangelist] OWA does not work after Exchange update for
Exchange 2000 and 2003!! Urgent

Hello I installed a critical update for Exchange 2000 and Exchange 2003.
Both servers are on different locations for different customers. The
update was installed via Microsoft Update, the new updatepage from
Microsoft, so not Windows Update!! Now when I try to open the updatepage
to see which update was installed I get the following: Error number:

When we try to open OWA we are prompted to enter the usercredentials en
the page begins "Loading", but the mails are not loaded. There are no
events logged. I dont have a clue what is going on. On this moment I am
on the phone with Microsoft.. Does anyone know about this??



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