RE: OWA 5.5 Problems

  • From: "Lara, Greg" <GLara@xxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 22 Dec 2004 10:14:30 -0500

Kelvin, we have a similar setup, and have experienced the same problems at
times. Haven't gotten to the bottom of problem 1, but we resolved problem 2
by always having users use their full name when logging in, instead of using
their alias. That seemed to do the trick.

Greg Lara

This e-mail message may contain privileged, confidential and/or proprietary
information intended only for the person(s) named. If you are not the
intended recipient, please destroy this message, and any attachments, and
notify the sender by return e-mail. If you are not the intended
recipient(s), or the employee or agent responsible for delivering the
message to the intended recipient(s), you are hereby notified that any
dissemination, disclosure or copying of this communication is strictly



From: Kelvin Hee [mailto:Kelvin.Hee@xxxxxxxxxxxxx] 
Sent: Tuesday, December 21, 2004 10:13 PM
To: [ExchangeList]
Subject: [exchangelist] OWA 5.5 Problems


I have server running Outlook OWA 5.5 on Win2K (Patched with W2k SP4 and
Exchange 5.5 SP4) using SSL in DMZ connecting to internal Exchange 5.5 on
Win2K server (Patched with W2k SP4 and Exchange 5.5 SP4). 

Problem 1 

Recently, we occasionally need to reboot the OWA server as users have
problems accessing the OWA thru SSL. Found that the inetinfo process hogs
CPU usage to 100%.

Any idea what could be the problems ? 

Problem 2 

One or two OWA users occasionally encountered some intermittent problems
using OWA. Error is "Failed to connect to the Microsoft Exchange Server, ".

Any idea what could be the problems ? 

Thank you. 

Kelvin Hee 

Other related posts: