RE: OWA 2000 / one mailbox can not log in / 404

  • From: "Andy Arnold" <AArnold@xxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 17 Jun 2004 05:04:07 -0400

Sounds like a firewall is blocking access to the exchange server.

-----Original Message-----
From: Christian Schramm [mailto:christian.schramm@xxxxxxx]
Sent: Thursday, June 17, 2004 3:33 AM
To: [ExchangeList]
Subject: [exchangelist] OWA 2000 / one mailbox can not log in / 404

Hi again!

I have one user reporting that her OWA log-in is not 

The error message is:

"The page cannot be found" "404"

All the other users have no problems connecting to the 
OWA. Either on the backend directly nor through the front-
end server the implicit login succeeds 

When she logs-in explicit on the BACKEND
(http://backendserver/exchange/useraccount) the login is 

I have checked the configuration of virtual directories 
and NTFS permissions. (KB327843) We have no URLScan 
installed. The server is also no upgraded 5.5 server. I also checked the
OWA troubleshooting guide and found no issue concerning this situation.
SMTP addresses for the user object are correct. Tonight I tried a server
reboot. No log-in.

What else should I check? Any ideas?

Thanks in advance.

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