Greetings I remember seeing this problem on the list, have checked the archives, and found nothing. I have a user whose outlook freezes, there is nothing in the event viewer, and when I go to the "task manager" it doesn't say that its not responding, all other apps function normally, I have loaded sp2 for office 2000 and windows 2000, with no luck. I am running exchange 2000. Your help would really be appreciated. Thanks in advance. **Disclaimer** This communication is privileged and confidential and any unauthorized access is prohibited. The views or opinions expressed herein are solely those of the author and do not necessarily reflect the views and opinions of OUTsurance Insurance Company Limited or, its management. If you are not the intended recipient of this mail then please delete this communication and notify the sender accordingly.