RE: OT: Consultant/Admin Rant
- From: "Shawn Moua" <smoua@xxxxxxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Thu, 24 Mar 2005 08:50:34 -0800
I agree with the both of you. Sometimes people blame the software (may
it be MS or whoever) for their lack of knowledge.
Shawn.
-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
Sent: Thursday, March 24, 2005 8:40 AM
To: [ExchangeList]
Cc: '[ExchangeList]'
Subject: [exchangelist] RE: OT: Consultant/Admin Rant
http://www.MSExchange.org/
Amy, your experience is not limited to SBS or ISA alone. Almost everyday
there is some one posting on the MSExchange.org list simple basic
questions that is almost a requirement to know yet these people are out
here playing admin with no knowledge.
However, it is not even limited to MS. Some one came on a Sonicwall list
wanting cheat sheets and such on how to pass the CSSA exam so they could
be certified. The whole reason for certification is to show ones
knowledge and understanding.
It is a sad testament to the IT field that all these ones who think
"hey, I can do that" without bothering to first get down off their high
horse and learn the basics.
What these people are expecting is like going out, buying a brand new
car, having Jose or Raj give me a couple of driving lessons, going to
the DMV to get the license, and start driving around time like they own
the road. Oh wait, they are already doing that too...
John Tolmachoff
Engineer/Consultant/Owner
eServices For You
-----Original Message-----
From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, March 24, 2005 4:57 AM
To: [ISAserver.org Discussion List]
Cc: Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]
Subject: [isalist] OT: Consultant/Admin Rant
http://www.ISAserver.org
I don't have anywhere else for this, so sorry Tom but I've got to hijack
for minute. I don't think that I've ever done this before but since
attending the SBS Users Group Tour last night I've been in such a state
that I didn't sleep very well. I'm a member of the local group and we're
generally a small (30-ish) bunch of knowledgeable people but this event
was different. What's keeping me up at night? The sorry state of ISA
knowledge among people calling themselves small business consultants. I
handed out all the business cards I had after I scrawled my ISA blog
address on the back of them to these sorry souls. Unfortunately I didn't
have very many with me. Imagine their surprise when (gasp) a women came
to them with the answers they were looking for. All I got back was
st..st..stunned, ugh thanks. What kind of self respecting consultant
raises his hand in front of a crowd of 130 and says I had so much
trouble with my SBS install that I had to call business down critical
support to install it from the Action Pack?? Good God!!! The whole
purpose of the Action Pack is so you can learn the product not take up
the valuable time of Business Down Critical Support! Why didn't they
hang up on you? Then there was the guy that asked why Microsoft wasn't
helping him learn ISA and how there isn't any information available
anywhere and the two behind me that went on and on all night about how
ISA is only good for simple things and the ones in front of me that
spent the night trashing the product too. I was in ISA heck and it was
killing me to have to sit there quietly. When the presenters asked if
there were any MVP's in the room, there were none. There's a huge gap
here that needs to be filled. These guys are scaring me. If you run into
any of them please send them over to my blog. If it doesn't have what
they are looking for have them contact me and I'll get them what they
need. I don't want to be sitting in the same room with these kind of
guys ever again.
Amy
Harbor Computer Services
Small Business Computer Specialists
Client Blog: http://smalltechnotes.blogspot.com/
Tech Blog: http://isainsbs.blogspot.com/
Help: http://helpdesk.harborcomputerservices.net/
Website: http://www.harborcomputerservices.net/
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