RE: Not sure what this means pls help

  • From: Praveen Ramaswamy <ramaswamy_praveen@xxxxxxxxx>
  • To: "\[ExchangeList\]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 13 Mar 2006 20:23:47 -0800 (PST)

Finally I got the cause for the problem. The reason is simple; it was Symantec 
4.5 antivirus that did it. But there is no events logged, so I checked other 
mails which got filtered for which event was logged and concluded that it was 
the antivirus issue. 
    
  Regards
  Praveen R

ChongJa@xxxxxxxxxxxxxxxx wrote:  http://www.MSExchange.org/
  Try turning up diag logging for transport, and exchangeismailbox and have the 
user send again, you may get some additional info.

    
---------------------------------
  From: Praveen Ramaswamy [mailto:ramaswamy_praveen@xxxxxxxxx] 
Sent: Tuesday, February 28, 2006 8:17 AM
To: [ExchangeList]
Subject: [exchangelist] Not sure what this means pls help


  
http://www.MSExchange.org/  Hi    
  One of the users complained that he has not received a mail from a customer, 
when I checked on the message tracking center, it says the following
   
  Message Submitted to Advance queuing 
  Started submitting to advance queuing
  Message submitted to categorizer.  
   
  The message size is only 8kb and there are no such restrictions on the 
recipient mailbox, so that such a small mail gets filtered. There is no NDR, 
not sure what happened to the mail. Nothing in queue also. IT was addressed to 
only two recepient and both have them have not received the mail. 
   
  I use exchange 2003 SP1 on windows 2003 SP1
   
  Regards
  Praveen R
    
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