Not receving e-mails; Exch2000

  • From: "Stephen Hartley" <shartley@xxxxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 18 Oct 2002 14:44:16 +1000

Have a client who has reported that they are not receiving e-mails.

Sending via Exchange Server is working fine (therefore port 25 is
working). Have configured a POP3 account on one of their machines,
receiving there works fine (therefore port 110 is working). Internet
Browsing is working OK.

 

Have found that I cannot ping their IP address (was able to last week).
Was working fine yesterday. Have reset their modem & their
Firewall/router.

 

This client is a solicitor and is waiting for briefs to come through via
e-mail for a trial on Monday.

 

Any suggestions would be useful.

 

Stephen Hartley

NetAbility

Brisbane, Australia

 

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