Non-Delivery Message Help Please

  • From: Gene O'Brien <Gene@xxxxxxxxxx>
  • To: "'exchangelist@xxxxxxxxxxxxx'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 22 Apr 2003 11:17:35 -0400

Hi All,
Using Exchange 5.5 with GFI Mail Essentials 8.0.  One particular vendor who
regulary sends us mail is getting blocked somewhere along the line.  They're
whitelisted in GFI, so it would seem they're getting through there.
Here's the Non Delivery message I get:
Reporting-MTA: dns;
Received-From-MTA: dns;
Arrival-Date: Tue, 22 Apr 2003 11:05:20 -0400
Final-Recipient: rfc822;bonnie@xxxxxxxxxx
Action: failed
Status: 5.6.1
Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host
What do I need to look for here??  This is becoming quite an issue, as it's
our travel agent, and our users need their itineraries!
Thanks very much,
Gene O'Brien
Network Administrator
Three Cities Research

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