Take a look at the attached Microsoft articles, they could help. Question: Did you ever change the default address lists at any time?? because if you did you might have a big problem. I had the same events logged after changing some of the default address lists and Microsoft recommended a clean install of Exchange. They said that you never should change or delete the default lists!! so why have the option available in the first place??!!! Robert -----Original Message----- From: Joseph Ledwidge [mailto:joe@xxxxxx] Sent: woensdag 27 november 2002 17:07 To: [ExchangeList] Subject: [exchangelist] No offline address list is available to download. http://www.MSExchange.org/ When I try to create an offline address list on a client PC I get a sync problem the only error message I receive is 13:12:38 Microsoft Exchange offline address book 13:12:38 0X80004005 I get the following error message on the server when the server attempts to create the list. OALGen encountered error [0x80040402] while calculating this OAL. This OAL will not be available for client download. Can anyone tell me what I have to do to fix this problem?? Regards, Joe Ledwidge, Systems Manager, MPI - Metal Powders International, Main Road, Tallaght, Dublin 24. Phone: 353-1-4131926 Mobile: 353-87-6290870 email: Joe@xxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: rpouleijn@xxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')
XADM: Event ID 9127 When Generating Offline Address List [exch2000kb] ID: Q286328 CREATED: 22-JAN-2001 MODIFIED: 04-MAR-2001 : PUBLIC | kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you click Download Address Book on the Synchronization menu in Microsoft Outlook, no address books are listed. Additionally, when you start the Exchange System Manager, the offline Address Book is not generated. The following message is reported in the Windows NT Event Viewer application log: Event ID: 9127 Event Type: Error Event Source: MSExchangeSA Event Category: OAL Generator Description: OALGen encountered error [0x80004005] while calculating the OALs. CAUSE ===== This issue can occur if you did not enter a public folder store for the offline Address Book that it can replicate its contents to. By default, the offline Address Book replicates its contents to the public folder store of the server on which it is installed. If the public folder store is removed from the offline Address Book's replication configuration, then the symptoms that are described in the preceding section occur. RESOLUTION ========== To resolve this issue: 1. Start the Exchange System Manager, click Administrative Groups, and then click Folders. 2. Right-click Public Folders, and then click View System Folders. 3. Click to expand the "offline Address Book" object. 4. Click Properties, click the Replication tab, and then verify that a public folder store is entered in the "Replicate content to these public stores" box. 5. If a public folder store is not listed, click Add, and then enter the appropriate public store for the offline Address Book. 6. Click Apply, and then click OK. 7. Click to expand "o=org/cn=addrlists/cn=oabs/cn=Default Offline Address List". 8. Right-click offline Address Book Version 2 and click Properties. 9. Click the Replication tab and verify that a public folder store is entered in the "Replicate content to these public stores" box. 10. If a public folder store is not listed, click Add, and then enter the appropriate public store for the offline Address Book. 11. Click Apply, and then click OK. Additional query words: oal oab xcln ol missing 9117 9121 9131 9132 9133 PF exch2kp2w ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv Version : : Issue type : kbprb ================================================================================
XADM: Generation of Offline Address Book Fails on Exchange 2000[exch2000kb] ID: Q315250 CREATED: 20-DEC-2001 MODIFIED: 11-JUN-2002 : PUBLIC | kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== In Exchange 2000 Server Service Pack 2 (SP2), when you try to generate an offline address list that is based on the Global Address List or on any other existing address list, the list may not be generated. The following information is recorded in the Application log: Event ID: 9108 Event Type: Information Event Source: MSExchangeSA Event Category: (13) Description: Offline Address List is being generated for \Global Address List. Event ID: 9126 Event Type: Error Event Source: MSExchangeSA Event Category: (13) Description: OALGen encountered error [0x80004005] while calculating this OAL. This OAL will not be available for client download. (\Global Address List) CAUSE ===== This behavior can occur if the relevant registry key contains an invalid DS Server value that is specified with the name of a particular domain controller/global catalog server. The relevant registry key is: H_KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Exchange Provider You can use this registry entry on a client computer to load-balance or to specify which domain controller/global catalog server the Outlook client connects to. However, if this value is incorrect on an Exchange 2000 Server SP2 computer, generation of an offline address list generation does not succeed. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this behavior, delete the DS Server value from the Exchange Provider key. Make sure that you remove the entire value from the key, not just the value data. Follow these steps: 1. Start Registry Editor (Regedt32.exe). 2. Locate the DS Server value under the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Exchange Provider 3. Click the DS Server value, click Edit, and then click Delete. Click Yes to confirm the deletion. 4. Quit Registry Editor. Additional query words: GAL ====================================================================== Keywords : kbenv Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv Version : : Issue type : kbprb ================================================================================
XADM: Cannot Generate an Offline Address List w. Event ID 9126[exch2000kb] ID: Q318237 CREATED: 13-FEB-2002 MODIFIED: 21-APR-2002 : PUBLIC | kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to generate an offline address list from the global address list or any other address list that has been created, the offline address list may not be generated on the Exchange 2000 server. An event ID 9126 error message may be logged that is similar to: Event Type: Error Event Source: MSExchangeSA Event ID: 9126 Description: OALGen encountered error [0x80004005] while calculating this OAL. This OAL will not be available for client download. (\Global Address List) NOTE: The following event ID 9108 informational message is logged immediately before the event ID 9126 error message: Event Type: Information Event Source: MSExchangeSA Event ID: 9108 Description: Offline Address List is being generated for \Global Address List. CAUSE ===== There are several causes for this issue. These causes include: - Exchange 2000 cannot find details, address, or display templates because of an incorrect legacyExchangeDN value. - During an unsuccessful installation of or removal of Exchange 2000, orphaned Display-Templates were left in the following container: CN=LostAndFoundConfig,CN=Configuration,DC=Domain,DC=com RESOLUTION ========== To resolve this issue: 1. Look for orphaned Display-Templates. To do so, you have to use ADSI Edit. WARNING: If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client and incorrectly modify the attributes of Active Directory objects, you can cause serious problems that may require you to reinstall Microsoft Windows 2000 Server and/or Microsoft Exchange 2000 Server. Microsoft cannot guarantee that problems resulting from the incorrect modification of Active Directory object attributes can be solved. Modify these attributes at your own risk. To look for orphaned Display-Templates: a. Start ADSI Edit, and then locate the LostandFoundConfig container in the Configuration container: CN=LostAndFoundConfig,CN=Configuration,DC=Domain,DC=com b. Right-click the orphaned Display-Template, and then click Delete. c. After you delete these entries, use Active Directory Sites and Services to force replication throughout the domain. d. In Exchange System Manager, right-click the Offline Address List, and then click Rebuild. e. If you still cannot generate the offline address list, proceed to step 2. 2. Check the legacyExchangeDN value: a. Start ADSI Edit, and then locate the following container: Configuration\Services\Microsoft Exchange\<Organization_Name>\Administrative Group\First Administrative Group\Servers\<Server_Name>\Microsoft System Attendant b. Click Microsoft System Attendant, right-click Microsoft System Attendant, and then click Properties. c. In the "Select a property to view" list, locate the legacyExchangeDN attribute. d. Start a second session of ADSI Edit, and then locate the following container: Configuration\Services\Microsoft Exchange\<Organization_Name>\Addressing Under the Addressing container, there are three additional containers: - Address-Templates - Address-Types - Display-Templates e. Click Address-Templates, right-click Address-Templates, and then click Properties. f. In the "Select a property to view" list, locate the legacyExchangeDN attribute. Compare the value in this field to the legacyExchangeDN of the Microsoft system attendant. g. If the organization names in the legacyExchangeDN attributes do not match, edit the legacyExchangeDN attribute of the Address-Template object in order to set the same organization name as in the legacyExchangeDN attribute of the system attendant object. h. Check the legacyExchangeDN values of the Address-Types and Display Templates. If the legacyExchangeDN values do not match, correct them. i. In Exchange System Manager, right-click the Offline Address List, and then click Rebuild. MORE INFORMATION ================ To monitor the activity that occurs when the offline address list is rebuilt, increase the diagnostic logging to maximum on the following object in the offline address list server properties: Service: MSExchangeSA Category: OAL Generator Check the Application event log for events that you can use to troubleshoot issues with offline address list generation. The sequence of events in the following table occurs when you try to generate the offline address list. Source | Category | Event | Description ----------------------------------------------------------------------------------------------------------------------------------------- MSExchangeAL | OAL Generator | 9106 | Offline address list generation has been started | | | MSExchangeAL | OAL Generator | 9117 | OALGen successfully opened a connection to the DS which will supply the current address lists | | | MSExchangeAL | OAL Generator | 9121 | OALGen successfully loaded the hierarchy table for (\Global Address Lists) | | | MSExchangeAL | OAL Generator | 9131 | OALGen is attempting to open the public folder which stores the offline address lists | | | MSExchangeAL | OAL Generator | 9132 | OALGen has successfully opened the public folder which stores the offline address lists | | | MSExchangeAL | OAL Generator | 9133 | OALGen is attempting to create or open the sub folder 'OAB Version 2' in the OAL public folder | | | MSExchangeAL | OAL Generator | 9134 | OALGen successfully created or opened the sub folder 'OAB Version 2' in the OAL public folder | | | MSExchangeAL | OAL Generator | 9122 | OALGen successfully removed any OAL-related public folders which are no longer needed | | | MSExchangeAL | OAL Generator | 9108 | Offline Address List is being generated for \Global Address List | | | MSExchangeAL | OAL Generator | 9123 | OALGen successfully generated template files (\Global Address List) For additional information about offline address list generation, click the article number below to view the article in the Microsoft Knowledge Base: Q315250 XADM: Your Attempt to Generate an Offline Address List Does Not Work and Event 9126 Occurs Additional query words: exch2kp2w OAB ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv Version : : Issue type : kbprb ================================================================================