I have to agree with Jeff here...when the user starts his VPN connection, when checking the log for his VPN connection, does the user receive an IP from his VPN connection? When he has his VPN connection enabled, he is able to browse the internet at all? Do your VPN logs show him logging in ok? -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 22, 2004 2:54 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Server through VPN http://www.MSExchange.org/ Duke Still working on the problem - no solution to date Microsoft recommended installing Office XP SP1 Unfortunately the Outlook client is already at SP3 so that was not the solution Now they want me to disable all the Win XP startup services and see if that solves the problem - then add the services back in one at a time- which takes a considerable amount of time - it restarts the machine every time you do this - I have not done this yet to see if it solves anything - hoping to work on it this afternoon Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 -----Original Message----- From: Duke [mailto:duke@xxxxxxxxxxxxxxxx] Sent: Friday, June 18, 2004 2:58 AM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Hi Folks, What is the outcome of this problem that Vicki was having with the Windows XP dude. This was an event I have been tracking and would like to know the final outcome. Vicki, did you manage to crack it? If so what did you have to do? Knew you got a lot of input from lot of folks. Regards Duke Jibunoh -----Original Message----- From: seabass [mailto:denisedorrance@xxxxxxxxxxx] Sent: 16 June 2004 15:00 To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Can he access anything other than your exchange server (Internet, etc...)or is exchange all that you do give him access to? How many instances of IP does he have running in network properties? -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 15, 2004 6:28 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ His VPN configuration is the same as mine which works perfectly - the only difference is that he is on Windows XP operating system and I am on Windows 2000 Pro - I should have stuck with Win2K Pro! Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 Prov 16:9 9 In his heart a man plans his course, but the LORD determines his steps. (NIV) -----Original Message----- From: Jeff.Engle@xxxxxxxx [mailto:Jeff.Engle@xxxxxxxx] Sent: Tuesday, June 15, 2004 2:26 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Have him compare his VPN settings with his Co-workers settings. If he works OK on the network, but not from VPN, it's not an outlook problem. If his Co-worker is able to connect with no problems from a location that he can't and he is unable to connect from any location with VPN, I would suspect his VPN configuration. Jeffrey Engle Senior Network/Telecom Systems Analyst The idea that Bill Gates has appeared like a knight in shining armor to lead all his customers out of a mire of technological chaos neatly ignores the fact that it was he who by peddling second-hand, second-rate technology, led them all into it in the first place. --Douglas Adams Author, Hitchhiker's Guide to the Galaxy. -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 15, 2004 17:15 To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Jeff He is not at home He is at a co-worker's home in Seattle, WA - the co-worker frequently connects to the VPN through his high speed connection. We have the same problem when he tries to connect from his home in Portland with a high speed comcast provider - on his home network. Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 Prov 16:9 9 In his heart a man plans his course, but the LORD determines his steps. (NIV) -----Original Message----- From: Jeff.Engle@xxxxxxxx [mailto:Jeff.Engle@xxxxxxxx] Sent: Tuesday, June 15, 2004 2:10 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Is he trying to VPN in from home? If so, does he have a network configured at home, or is he trying to VPN in from another network? It might be as simple as a machine on the network that he's on with the same IP address as your mail server (assuming that you're using numbers in the private range). Jeffrey Engle Senior NT/Network/Telecom Systems Analyst The idea that Bill Gates has appeared like a knight in shining armor to lead all his customers out of a mire of technological chaos neatly ignores the fact that it was he who by peddling second-hand, second-rate technology, led them all into it in the first place. --Douglas Adams Author, Hitchhiker's Guide to the Galaxy. -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 15, 2004 16:58 To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ He is trying to work via the VPN I disabled the Internet Firewall service in Windows XP so I don't think it is on - he is a very challenged user so asking him to check it while he is on the road doesn't work. I also tried to make sure that ICS was not on. Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 Prov 16:9 9 In his heart a man plans his course, but the LORD determines his steps. (NIV) -----Original Message----- From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx] Sent: Tuesday, June 15, 2004 1:37 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Serve r through VPN http://www.MSExchange.org/ Is this workstation on the local network or VPN? Does the user have any firewall software loaded locally? Al -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 15, 2004 2:23 PM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Server through VPN http://www.MSExchange.org/ Everyone else on our network is able to connect - no one else is getting this problem - doesn't that seem a little strange - like maybe it is a setting in Windows XP on the client machine? Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 Prov 16:9 9 In his heart a man plans his course, but the LORD determines his steps. (NIV) -----Original Message----- From: Dan Morentin [mailto:DanM@xxxxxxxxxxxxxxxxxxxxxxxx] Sent: Tuesday, June 15, 2004 11:13 AM To: [ExchangeList] Subject: [exchangelist] RE: New Problem - Connecting to Exchange Server through VPN http://www.MSExchange.org/ DNS could be your issue...all DHCP?, VPN session?, somethings not resolving., or bandwidth.....?? -----Original Message----- From: Knutsen, Vicki [mailto:vickik@xxxxxxxxxxx] Sent: Tuesday, June 15, 2004 8:15 AM To: [ExchangeList] Subject: New Problem - Connecting to Exchange Server through VPN Has anybody seen an error like this and have any idea what might be going on with a Win XP machine trying to connect to the Exchange Server and getting this response? Outlook keeps blinking in the tray, below, "requesting information" from server Task 'Microsoft Exchange Server - Sending' reported error (0x80040115) : 'The operation could not be completed because you are working offline or because of an error on the network. Try to connect to the network again, and then repeat the operation.' Vicki Knutsen Information Systems Administrator Northwest District LCMS - www.nowlcms.org 1-888-693-5267 ext 129 ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: vickik@xxxxxxxxxxx To unsubscribe visit 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------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: vickik@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: Jeff.Engle@xxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist 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------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: vickik@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: denisedorrance@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: duke@xxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: vickik@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server 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