hi, the administrator account is member of backup operators. or, maybe i'm wrong. how to make administrator account can backup exchange mailboxes ? yes, i can telnet port 25 (sometime, and sometime not.) is this mean dns problem ? thx, hery ----- Original Message ----- From: "Robert Abela" <robert@xxxxxxx> To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> Sent: Tuesday, January 21, 2003 16:55 PM Subject: [exchangelist] RE: NEED HELP - EX2K goes to strange > http://www.MSExchange.org/ > > Hery, > > The administrator account doesn't have access over other mailboxes, you > have to give it yourself by using the active directory users and > computers. From the exchange machine are you able to telnet an external > mail server on port 25?