RE: Microsoft CRM

  • From: "Mike Liddekee" <mliddekee@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 19 Oct 2004 19:48:46 -0500

We're finishing up a 11-user deployment of MSCRM now.  You're required to at 
least be running Windows 2000 AD and Exchange 2000.  You'll also be required to 
deploy SQL 2000 as well for your database.  Depending on if you're integrating 
w/ a ERP or other system, there may be additional requirements as well.  
Integration between Exchange is pretty seemless.  There is a small "router"  
software piece that installs on your Exchange box(es) that will route mail 
to/from the CRM system.  Although the software is relatively painless in terms 
of install, I'd highly recommend engaging w/ a MBS partner to help guide you 
through the business processes.  The software isn't where most companies need 
guidance, its the chance in culture that'll be required in most organizations 
to follow the dicipline of a CRM system.  If you're wanting to integrate w/ a 
3rd-party ERP or accounting system, do some homework and find one that's worked 
w/ your particular solution.  Feel free to email me offlist if you need any 
additional info.
Mike Liddekee
Network Engineer
Humco Holding Group, Inc.
7400 Alumax Drive
Texarkana, TX  75501
Ph: (903) 831-7808 x697

        -----Original Message----- 
        From: Ryan Sabir [mailto:ryan@xxxxxxxxxxxx] 
        Sent: Tue 10/19/2004 3:12 AM 
        To: [ExchangeList] 
        Subject: [exchangelist] Microsoft CRM
        Hi all,
        I've been asked to evaluate the Microsoft CRM product and how it would
        fit into an Exchange based environment.
        Has anyone implemented the MS CRM solution and have any comments on
        the experience?
        thanks, bye!
        Ryan Sabir
        Newgency Pty Ltd
        2a Broughton St
        Paddington 2021
        Sydney, Australia
        Ph (02) 9331 2133
        Fax (02) 9331 5199
        Mobile: 0411 512 454
        List Archives:
        Exchange Newsletters:
        Exchange FAQ:
        Other Internet Software Marketing Sites:
        World of Windows Networking:
        Leading Network Software Directory:
        No.1 ISA Server Resource Site:
        Windows Security Resource Site:
        Network Security Library:
        Windows 2000/NT Fax Solutions:
        You are currently subscribed to this Discussion List as: 
        To unsubscribe visit
        Report abuse to listadmin@xxxxxxxxxxxxxx

Other related posts: