RE: Mail Stuck in Queue

  • From: "Shevill, Mark M SITI-ITDCE22" <Mark.Shevill@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 29 Jan 2003 08:57:06 +0100

This is a common problem. In which queue does it sit? If it sits in the
awaiting routing queue then you will need to restart the Virtual SMTP
server. Alternatively if they are stuck in queues you may find that WMI is
functioning incorrectly. Restart the WMI service and kill the MTA. WMI is
quite problematic and causes memory leaks. Chances are if this is happening
then you may well have a third party product that will contribute to this

Mark Shevill 
IMG Messaging Technical Lead 
Shell Information Technology International Limited 
Rowlandsway, Wythenshawe, Manchester M22 5SB, United Kingdom 

Tel: +44 161 935 7152 Fax: +44 207934 1630 
Email: Mark.M.Shevill@xxxxxxxxx 
Internet: <>  

-----Original Message-----
From: Justin Maas [mailto:jmaas@xxxxxxx]
Sent: 29 January 2003 07:26
To: [ExchangeList]
Subject: [exchangelist] Mail Stuck in Queue

I am having problems with the Exchange 2000 SMTP Queue, mail is stuck in the
queue, eventualy a NDR Report is delivered.
Exchange 5.5 Server Different Domain, functions properly
New Exchange 2000 Server seperate new Domain
Both Exchange Servers go through the same router the router has all needed
ports for Exchange 2000 to function 
Mail flows correctly from the old Exchange 5.5 server
If old Exchange 5.5 server is turned of mail from the new Exchange 2000
servers still remails stuck in the queue
I have checked and Port 25 is open
Are there any other things I should be checking? The Exchange 2000 server
passes the DNS test
Justin Maas
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