RE: Mail Stopping at the Message Submitted to Categorizer

  • From: "William Holmes" <wtholmes@xxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 13 Sep 2004 22:03:46 -0400

Hello,

All of the queues are empty.  The message histories stop and Message
submitted to Categorizer. Initially mail was received ok. I did not have the
tracking logs on at that point but the messages ended up in the Users's
mailbox.  I turned tracking on because the messages stop flowing. 

Any ideas on this appreciated.

Thanks

Bill


-----Original Message-----
From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx] 
Sent: Friday, September 10, 2004 9:31 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Mail Stopping at the Message Submitted to
Categorizer

http://www.MSExchange.org/

Hello William,
If the message is reaching the categorizer and is not reaching the mailbox,
it could be related to directory look up failure or the routing engine is not
doing what it is supposed to do. Have you looked at all the queues under the
SMTP protocol. If not, first verify all the queues and check if messages are
pending in a queue, and tell us which queue is pending. Also, are you able to
send outgoing messages? One way to test your SMTP mail routing is as follows,

C:\>telnet exchangeserverIP 25
Telnet>helo <cr>
Telnet> mail from:youremail@xxxxxxxxxxxxxx rcpt 
Telnet>to:youremail@xxxxxxxxxxxxxx
Telnet>data <cr>
Telnet> test test test <cr>
Telnet> test test test <cr>
Telnet>. <cr>


See if you received the test mail from the telnet session.
 


Regards,

Raj



-----Original Message-----
From: William Holmes [mailto:wtholmes@xxxxxxxxxxxxxx]
Sent: Friday, September 10, 2004 9:03 AM
To: [ExchangeList]
Subject: [exchangelist] Mail Stopping at the Message Submitted to Categorizer

http://www.MSExchange.org/

Hello,

I have Exchange 2003 on a Microsoft Small Business Server 2004. I have
configured the POP connector to download mails from my ISP. I have added the
domain name for the external email domain to the Recipient Policy so that I
can set the default Sender address to the real mail domain name.

For example

Username: foo
Internal Domain Name:   mycompany.local
External Domain Name:   mycompany.com

Mail sent to foo@xxxxxxxxxxxxx is picked up by POP connector and dropped into
foo's mailbox. When replying the reply to address is set to
foo@xxxxxxxxxxxxxx

The recipient policy contains mycompany.local and mycompany.com with
mycompany.com configured as the default address.

For some reason (that may have nothing to do with this setup) when mail is
received it gets as far as SMTP: Message Submitted to the Categorizer.
It
never moves on to the users mailbox.  

What might cause this to happen? Thanks for any insight.

Bill


William Holmes (MCP)
Department of Computer Science
310 Upson Hall
Cornell University
Ithaca, NY 14853
wtholmes@xxxxxxxxxxxxxx
607 255-1757 (o) 607 227-6049 (c)
 

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