[ExchangeList] Re: MS Outlook will not open after users move to Exch 2003 sp2

  • From: "Steve Moffat" <steve@xxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 27 Sep 2006 14:05:34 -0300

Sometimes that's just the way it behaves.


From: exchangelist-bounce@xxxxxxxxxxxxx 
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Thompson, Elizabeth
Sent: Wednesday, September 27, 2006 12:02 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] MS Outlook will not open after users move to Exch 2003 


I have Windows 2003 AD and Exchange 2003 Sp1. We are moving some users a new 
server (better hardware) which has Exchange 2003 SP2. When the users open 
outlook they receive "cannot start
Microsoft Outlook unable to open the outlook window the set of folders could 
not be opened". Outlook then quits. They do not have psts. They can access 
their mailbox fine through OWA. If we go to each user's machine and re-do the 
profile it works. This is not happening to all the users, just a handful.

We have synchronized the Domain. We have told RUS to rebuild. nothing seems to 
help. Everything I found on google pointed to pst issue.

Any suggestions? Any idea what is happening?


Elizabeth Thompson
Service and Support Technician/Exchange Admin
Information Technology Services
The Community College of Baltimore County

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