[ExchangeList] MS Outlook will not open after users move to Exch 2003 sp2

  • From: "Thompson, Elizabeth" <lthompson@xxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 27 Sep 2006 11:02:08 -0400

I have Windows 2003 AD and Exchange 2003 Sp1. We are moving some users a
new server (better hardware) which has Exchange 2003 SP2. When the users
open outlook they receive "cannot start
Microsoft Outlook unable to open the outlook window the set of folders
could not be opened". Outlook then quits. They do not have psts. They
can access their mailbox fine through OWA. If we go to each user's
machine and re-do the profile it works. This is not happening to all the
users, just a handful.
We have synchronized the Domain. We have told RUS to rebuild. nothing
seems to help. Everything I found on google pointed to pst issue.
Any suggestions? Any idea what is happening?
Elizabeth Thompson 
Service and Support Technician/Exchange Admin 
Information Technology Services 
The Community College of Baltimore County 

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