RE: MS Exchange 2003 backups using Veritas Backup Exec

  • From: "Shawn Moua" <smoua@xxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 2 Aug 2004 16:10:58 -0700



Is the backup software/tape unit on the exchange server (just curious)?
If not, have you tried adding a static DNS entry in the host file for
backup server?  I am currently running NetBackup BusinesServer 4.5 from
a Sun server and noticed that if I don't manually add the DNS entry I
will get a timeout error when connecting to my Exchange 2003 E server.
Also, check with both Microsoft and Veritas to be sure you have the
latest patches installed.




-----Original Message-----
From: Mario Alvarez [mailto:MAlvarez@xxxxxxxxxxxx] 
Sent: Monday, August 02, 2004 1:37 PM
To: [ExchangeList]
Subject: [exchangelist] MS Exchange 2003 backups using Veritas Backup

Good Afternoon,


I have been struggling with this problem for a couple of months now.
Each time I attempt to run a backup on my Exchange server, I get a
"timeout" error. I have contacted Veritas support and their solutions
have not worked. They suggested that I contact Microsoft, which I will
be doing too.


The problem seems to be with VSS. Whenever I type the VSSADMIN -List All
command, I notice that several of the writers are not in the state: [1]
Stable. Instead, they are [5] Waiting for completion. It seems like
rebooting the server is the only way to return the writers to status:
[1] Stable. Is there a reason why I can't get this to work with Exchange
2003? I have also tried running a local backup of Exchange using
NTBackup and I get the following error: Error returned while creating
the volume shadow copy:800423f4.


Does anybody have any suggestions as to what I can try to troubleshoot
this problem? I'm running Exchange 2003 (6.5.6944.0) on Windows Server


Mario Alvarez

MIS Assistant

Norman's Nursery Inc.

San Gabriel, CA

(626) 285-9795 x266

(818) 681-6686 (cell)


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