Mario, Is the backup software/tape unit on the exchange server (just curious)? If not, have you tried adding a static DNS entry in the host file for backup server? I am currently running NetBackup BusinesServer 4.5 from a Sun server and noticed that if I don't manually add the DNS entry I will get a timeout error when connecting to my Exchange 2003 E server. Also, check with both Microsoft and Veritas to be sure you have the latest patches installed. Thanks, -----Original Message----- From: Mario Alvarez [mailto:MAlvarez@xxxxxxxxxxxx] Sent: Monday, August 02, 2004 1:37 PM To: [ExchangeList] Subject: [exchangelist] MS Exchange 2003 backups using Veritas Backup Exec http://www.MSExchange.org/ Good Afternoon, I have been struggling with this problem for a couple of months now. Each time I attempt to run a backup on my Exchange server, I get a "timeout" error. I have contacted Veritas support and their solutions have not worked. They suggested that I contact Microsoft, which I will be doing too. The problem seems to be with VSS. Whenever I type the VSSADMIN -List All command, I notice that several of the writers are not in the state: [1] Stable. Instead, they are [5] Waiting for completion. It seems like rebooting the server is the only way to return the writers to status: [1] Stable. Is there a reason why I can't get this to work with Exchange 2003? I have also tried running a local backup of Exchange using NTBackup and I get the following error: Error returned while creating the volume shadow copy:800423f4. Does anybody have any suggestions as to what I can try to troubleshoot this problem? I'm running Exchange 2003 (6.5.6944.0) on Windows Server 2003. Mario Alvarez MIS Assistant Norman's Nursery Inc. San Gabriel, CA (626) 285-9795 x266 (818) 681-6686 (cell) ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: smoua@xxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist