RE: MS Exchange 2003 backups using Veritas Backup Exec

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 2 Aug 2004 14:50:35 -0700

Did you run the diagnostics logging program before starting the job?


John Tolmachoff


eServices For You


-----Original Message-----
From: Mario Alvarez [mailto:MAlvarez@xxxxxxxxxxxx] 
Sent: Monday, August 02, 2004 1:37 PM
To: [ExchangeList]
Subject: [exchangelist] MS Exchange 2003 backups using Veritas Backup Exec

Good Afternoon,


I have been struggling with this problem for a couple of months now. Each
time I attempt to run a backup on my Exchange server, I get a "timeout"
error. I have contacted Veritas support and their solutions have not worked.
They suggested that I contact Microsoft, which I will be doing too.


The problem seems to be with VSS. Whenever I type the VSSADMIN -List All
command, I notice that several of the writers are not in the state: [1]
Stable. Instead, they are [5] Waiting for completion. It seems like
rebooting the server is the only way to return the writers to status: [1]
Stable. Is there a reason why I can't get this to work with Exchange 2003? I
have also tried running a local backup of Exchange using NTBackup and I get
the following error: Error returned while creating the volume shadow


Does anybody have any suggestions as to what I can try to troubleshoot this
problem? I'm running Exchange 2003 (6.5.6944.0) on Windows Server 2003.


Mario Alvarez

MIS Assistant

Norman's Nursery Inc.

San Gabriel, CA

(626) 285-9795 x266

(818) 681-6686 (cell)


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