I need more information-have you the latest service pack installed-and instant messenger v4.6 for exchange? Have you put the correct entries in the dns for the instant messenger service? troy -----Original Message----- From: Alfonso Lopez de Ayala [mailto:alopezdeayala@xxxxxxxxxxxx] Sent: 16 January 2003 19:01 To: [ExchangeList] Subject: [exchangelist] Instant Messaging -- contacts show as not online when they are http://www.MSExchange.org/ Instant Messaging (Exchange 2000) works fine but has the following glitch I haven't been able to fix -- what should I be looking at? Symptoms: - User's contacts will show as offline sometimes although they are online. Signing out and back in fixes the problem. - User sends instant message to contact that's online, but when recipient tries to answer a cannot be reached message appears. - When user comes online it may take a long time for it to show as online in other's user's contacts. Users have no problem signing in, and out, and once both users show each other as online, instant messages flow quickly and smoothly. What can be causing the problem? Thanks in advance. Alfonso ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: troy@xxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')