RE: Information store is stoping every couple of hours on event 7031

  • From: "Dolly Bareqet" <dolly@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 26 Nov 2002 18:40:03 +0200

Did you read :;en-us;312428&;
This also can be connected to IIS problem.


-----Original Message-----
From: Ofir gal [mailto:ofirg@xxxxxxxxxx] 
Sent: Tuesday, November 26, 2002 4:56 PM
To: [ExchangeList]
Subject: [exchangelist] Information store is stoping every couple of
hours on event 7031

Hi all
I am running exchange 2000 ent. sp3 on win2000 advanced sp3. all
security hotfixes are applied (pre sp4) I am getting eventid  7031 on
information store every 10/12 hours. I got Nav 7.6 as antivirus client
(exlude relevant folders) I got Backup exec 8.6 installed I got Navmse
2.5 installed The server is a member server only(not ADC).

all Q about Sp2+norton antivirus + IIS problems and code red have been
tried and didnt helped(maybe it is a virus but not code red 2 like on
microsoft Q). the only service that is stopping is Information
store(event 7031). there is no problem starting it again automatically
(soft recovery- takes couple of minutes-I have 50GB of databases 16 priv
1 pub). I didnt find any problem with databases (online defrag is
I was wondering if any one had this problem recently since there is no
relevant q to solve it . All 3 major documents was tried and have failed
(on last 3 nights). maybe there is problwem with any software mentioned
above or recent Hotfix?

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