RE: Information store is stoping every couple of hours on event 7031
- From: "Ofir Gal" <ofirg@xxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Thu, 28 Nov 2002 20:23:49 +0200
Here is the solution for my problem:
"
To increase diagnostic logging on the Exchange 2000 server:
Open Exchange System Manager
Go to the properties of the Exchange server in question
Click on the Daignostic Logging tab.
Expand MSexchangeIS then click on System.
On the right pane, you can select the logging you want then set the logging
to maximum.
BTW, there's a post SP3 Information store hotfix for Exchange 2000 server.
Try to install it and see if the problem goes away.
Here's a link for the article:
XGEN: Post-Exchange 2000 Server Service Pack 3 Messaging Database Fixes
That Are Available
http://support.microsoft.com/default.aspx?scid=kb;en-us;329882
I look forward to hearing from you.
Thank you and have a nice day.
Sincerely,
Don Tan, MCSE/MCSA
Microsoft Online Support Professional
Get Secure! - www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights.
.
-----Original Message-----
From: Ofir Gal
Sent: Wednesday, November 27, 2002 2:40 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Information store is stoping every couple of hours
on event 7031
http://www.MSExchange.org/
Yes
-----Original Message-----
From: Dhaval Brahmbhatt [mailto:Dhaval@xxxxxxxxxxx]
Sent: Tuesday, November 26, 2002 7:14 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Information store is stoping every couple of hours
on event 7031
http://www.MSExchange.org/
Do you have Norton antivirus installed on the same computer?
dhaval
-----Original Message-----
From: Dolly Bareqet [mailto:dolly@xxxxxxxxxxxx]
Sent: 26 November 2002 16:40
To: [ExchangeList]
Subject: [exchangelist] RE: Information store is stoping every couple of
hours on event 7031
http://www.MSExchange.org/
Did you read :
http://support.microsoft.com/default.aspx?scid=KB;en-us;312428&;
This also can be connected to IIS problem.
Dolly
-----Original Message-----
From: Ofir gal [mailto:ofirg@xxxxxxxxxx]
Sent: Tuesday, November 26, 2002 4:56 PM
To: [ExchangeList]
Subject: [exchangelist] Information store is stoping every couple of
hours on event 7031
http://www.MSExchange.org/
Hi all
I am running exchange 2000 ent. sp3 on win2000 advanced sp3. all
security hotfixes are applied (pre sp4) I am getting eventid 7031 on
information store every 10/12 hours. I got Nav 7.6 as antivirus client
(exlude relevant folders) I got Backup exec 8.6 installed I got Navmse
2.5 installed The server is a member server only(not ADC).
all Q about Sp2+norton antivirus + IIS problems and code red have been
tried and didnt helped(maybe it is a virus but not code red 2 like on
microsoft Q). the only service that is stopping is Information
store(event 7031). there is no problem starting it again automatically
(soft recovery- takes couple of minutes-I have 50GB of databases 16 priv
1 pub). I didnt find any problem with databases (online defrag is
running
periodically)
I was wondering if any one had this problem recently since there is no
relevant q to solve it . All 3 major documents was tried and have failed
(on last 3 nights). maybe there is problwem with any software mentioned
above or recent Hotfix?
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