RE: Information store crash

  • From: "Mark Fugatt" <markfu@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 23 Jun 2005 10:07:20 +0100

Sounds like your AV software is configured to perform a file level scan
of the Exchange files:;en-us;823166


Mark Fugatt


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From: Nelson Camacho [mailto:ncamacho@xxxxxxxxxxxxxxx] 
Sent: 23 June 2005 09:58
To: [ExchangeList]
Subject: [exchangelist] Information store crash



im getting the following errors:


In application log i get:


Event Type: Error
Event Source: MSExchangeIS
Event Category: Virus Scanning 
Event ID: 9569
Date:  23-06-2005
Time:  9:46:14
User:  N/A
Computer: BIGBLUE
Exception -1073741819 occurred in virus scanner while scanning a


in system log


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date:  23-06-2005
Time:  9:46:24
User:  N/A
Computer: BIGBLUE
The Microsoft Exchange Information Store service terminated
unexpectedly.  It has done this 8 time(s).  The following corrective
action will be taken in 0 milliseconds: No action. 


I have win2k sp4 exhange 2000 sp3 and the antivirus is Panda
ExchangeSecure without stoping the antivirus the information store keeps


Any ideias?



best regards,


nelson camacho

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