Sounds like your AV software is configured to perform a file level scan of the Exchange files: http://support.microsoft.com/default.aspx?scid=kb;en-us;823166 Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Microsoft Limited Building 1, Floor 2, Zone F Microsoft Campus Thames Valley Business Park Reading RG6 1WG markfu@xxxxxxxxxxxxx http://www.microsoft.com/uk/ MSN Messenger: markfu@xxxxxxxxxxxxxxxxx Blog: http://www.msmvps.org/exchange <http://www.msmvps.org/exchange> Work: +44(0)118 909 5630 Mobile: +44(0)7966 8581087 This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. If you are a customer of Microsoft, please refer to the terms and conditions which cover the provision of support and consulting services to you/your organization. If you are not corresponding in the course of, or in connection with a Microsoft contract or program with its own terms and conditions, please note that no liability is accepted by Microsoft for the contents of this mail. ________________________________ From: Nelson Camacho [mailto:ncamacho@xxxxxxxxxxxxxxx] Sent: 23 June 2005 09:58 To: [ExchangeList] Subject: [exchangelist] Information store crash http://www.MSExchange.org/ Hi, im getting the following errors: In application log i get: Event Type: Error Event Source: MSExchangeIS Event Category: Virus Scanning Event ID: 9569 Date: 23-06-2005 Time: 9:46:14 User: N/A Computer: BIGBLUE Description: Exception -1073741819 occurred in virus scanner while scanning a message. in system log Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7031 Date: 23-06-2005 Time: 9:46:24 User: N/A Computer: BIGBLUE Description: The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 8 time(s). The following corrective action will be taken in 0 milliseconds: No action. I have win2k sp4 exhange 2000 sp3 and the antivirus is Panda ExchangeSecure without stoping the antivirus the information store keeps stoping. Any ideias? best regards, nelson camacho ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSEXchange.org Discussion List as: markfu@xxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx