The problem might be some of these: The Exchange may be is trying to create a custom recipient when actually it already exists, you might have to use the field mode in the second column of your import file. This second column field name called 'mode' is very important, because you say what Exchange should do in case the mailbox already exists, or in case the mailbox doesnt exist. Very interesting. Or there is some field name written wrongly. This thing usually happens (Murphy, you know). Anyway you should try a very simple import with only one user and few columns are growning the import file to try to figure it out what is going on. The Event Viewer usually tells you what was wrong when the import does not work. The Event Viewer from the Workstation where you are doing the import, not necessarily the Event Viewer from the Server. If you have Technet, try to check the article below, its very cool. XADM: Directory Import File Format [Q146304] If you dont have Technet, I can send you the article. Regards, > Dêniz Feital > GIC - Chiptek / Vésper > Tel 55 11 3489-7730 > Microsoft Certified Systems Engineer > -----Original Message----- From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] Sent: Friday, December 20, 2002 2:46 PM To: [ExchangeList] Subject: [exchangelist] RE: Import - Export Utilities? http://www.MSExchange.org/ Our Exchange admin was let go from the company and I am now having to pick up with a limited knowledge base... A lot of reading lately. When he left, he took with him all of the 5.5 software and utilities that the organization had purchased. I have not used the header.exe utility yet, as I do not have the Backoffice Resource Kit that it is on. (I think this is right)I was able to get a copy of the Custom.CSV file from the internet and modified it to the best of my abilities. But errors are still occurring... Thanks for your (and the groups) help. I hope not to bug anyone with too many questions! -----Original Message----- From: Dêniz Feital (Chiptek) [mailto:dfeital@xxxxxxxxxxxxx] Sent: Friday, December 20, 2002 12:50 PM To: [ExchangeList] Subject: [exchangelist] RE: Import - Export Utilities? http://www.MSExchange.org/ You should you header.exe to generate the csv file, but you probably used it already. Regards Dêniz Feital GIC - Chiptek / Vésper Tel 55 11 3489-7730 Microsoft Certified Systems Engineer -----Original Message----- From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] Sent: Friday, December 20, 2002 12:39 PM To: [ExchangeList] Subject: [exchangelist] Import - Export Utilities? http://www.MSExchange.org/ Can anyone recommend any good sites for troubleshooting importing csv files into exchange. I am getting many errors when importing changes that I have made to Custom Recipients in our Org. Any help or possible lead is greatly appreciated. Thanks, Chris Wall Microsoft Exchange Admin / Sr. Technical Analyst Global Knowledge Experts Teaching Experts <http://www.globalknowledge.com> http://www.globalknowledge.com ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: dfeital@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: Chris.Wall@xxxxxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: dfeital@xxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')