Help! I'm not receivng external mail...

  • From: "Tony" <tmitchell_33@xxxxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Sat, 5 Oct 2002 11:18:19 -0600

...but I can successfully send out externally and send/receive internally.
Has anyone any suggestions why this may be happening?
A little background:

- The domain name ( is registered with

- The MX record and (A) record are setup to point at our (static) public
IP address (although the MX record is set to send mail to the server

- The exchange 2K server (sp2) is on interenal server (not, however, the
firewall (firewall-1) NAT policy has been changed to forward all mail
destined for the smtpgw server to mphexdc.

- The firewall log shows this is working okay (a hotmail message sent to
our email system shows up on the log and confirms mphexdc as a valid

- And that's about it... the external mail gets lost somewhere and never
shows up?!

Please help... 


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