RE: Handling deleted user email accounts

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 6 Jan 2004 08:03:37 -0800

Here is the policy I have adopted when a user's account needs to be disabled
before being deleted:


Run exmerge to extract all information out of the user's mail box into a pst

Delete the mail box.

Disable the user.

Add the user's e-mail address as a additional address to either a generic
catchall mail box if the client desires, or to an appropriate mail box if
the client states that e-mail should go to a new person.


John Tolmachoff


eServices For You


-----Original Message-----
From: Marvin Cummings [mailto:mcummings@xxxxxxxxxxxxxxx] 
Sent: Tuesday, January 06, 2004 6:32 AM
To: [ExchangeList]
Subject: [exchangelist] Handling deleted user email accounts

Wondering how some are dealing with deleted user accounts and their email
accounts? I show a ton of warnings in the Application viewer stating event
ID 9548. 

Disabled user /O=domain/ou=site/cn=recipients/cn=username does not have a
master account SID. Please use AD MMC to set an active account as this
user's master account. 


We have a policy in place to leave the disabled for 30 days. Is it best to
just ignore the errors in the event log or can the accounts themselves also
be disabled to prevent the errors from appearing? Looking at the Exchange
Tasks on the account it only gives an option to Move or Delete the mailbox.
Hopefully this doesn't come across as too dumb of a question for a response.



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