RE: Global Address List Problem

  • From: "Michael B. Smith" <michael@xxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 30 Mar 2004 15:58:48 -0500

OAB's are a PITA.

Do this:

1) Run RUS in Update Mode for the domain of interest (this is prolly the
step you missed -- it stamps the showInAddressBook attribute on all
mail-enabled and mailbox-enabled items in the A/D domain)

2) Verify the contents of the GAL (preview mode) in ESM

3) Rebuild the OAB

4) On the OL2003 client: Send/Receive -> Download Address Book -- if the
GAL is in the Default Send/Receive group (not by default), just do a
"send/receive all".

I think the normal update timeframe for Outlook2003 for OAB updates is
once a week or thereabouts. It's way too long.

-----Original Message-----
From: Tony Anderson [mailto:tandersn@xxxxxxxxxxxxxxxxx] 
Sent: Tuesday, March 30, 2004 3:50 PM
To: [ExchangeList]
Subject: [exchangelist] Global Address List Problem

I have a problem with users running Outlook 2003 Cached exchange mode.
The address book they receive is old. It contains bad contact
information. The users running Previous versions of Outlook, or outlook
2003 in non cached mode have the correct information in the global
address book. How can I flush this out? I selected to rebuild the
'Offline address book' but it didn't make a difference. I even deleted
it and created a new one. Still nothing.



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