[ExchangeList] Re: Frre/Busy Issue
- From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
- To: <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 18 Oct 2006 10:59:32 -0400
http://www.msexchange.org
-------------------------------------------------------John,
I have only used Outlook as Exchange client so far, so I cannot comment
on other clients. However, the fact is, the initial FB publishing takes
place when the new user logs on to the mailbox using the Outlook client.
I am not sure if Entourage works exactly like Outlook, but I assume it
does since it is a Microsoft product. So, if the new user logs on using
Entourage it should also initialize the FB data for the new mailbox.
Until then you will only see /////// in the FB data for the new user.
Are you running Office 2004 SP2 in the Mac? As per Microsoft, Entourage
2004 with SP2 greatly enhances Entourage/Exchange integration.
HTH.
Regards,
Raj Periyasamy
MCSE(Messaging), CCNA
-----Original Message-----
From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of John B
Sent: Wednesday, October 18, 2006 10:50 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Frre/Busy Issue
http://www.msexchange.org
-------------------------------------------------------And I did log
onto that new users mailbox.
Are you saying that the new user has to log into
Outlook atleast once? The reason I ask is because we
have a variety of mail clients that we are using to
retrieve email from our Exchange server.
--- "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
wrote:
> http://www.msexchange.org
>
-------------------------------------------------------The
> FB information for a new user does not get
> published/initialized
> until that person logs on to the mailbox at least
> once.
>
>
> HTH.
> Regards,
> Raj Periyasamy
> MCSE(Messaging), CCNA
>
>
> -----Original Message-----
> From: exchangelist-bounce@xxxxxxxxxxxxx
> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf
> Of John B
> Sent: Wednesday, October 18, 2006 10:26 AM
> To: exchangelist@xxxxxxxxxxxxx
> Subject: [ExchangeList] Re: Frre/Busy Issue
>
> http://www.msexchange.org
>
-------------------------------------------------------Ok,
> here is
> something for you to chew on...
>
> I created a test user and his free/busy info doesn't
> show up. I moved
> his mailbox from one server to another (test box)
> and his F/B still
> doesn't show up. This was all done by Outlook.
>
> Now correct me if I'm wrong here, but no matter what
> client someone uses
> Exchange should still be able to convey the F/B
> information for that
> person's mailbox right? Even if there isn't nothing
> to report? It
> shouldn't be listed as /////////////
>
> So this seems like a backend issue if it's happening
> to both Outlook and
> Entourage users correct?
>
> ----- Original Message ----
> From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
> To: exchangelist@xxxxxxxxxxxxx
> Sent: Wednesday, October 18, 2006 10:05:25 AM
> Subject: [ExchangeList] Re: Frre/Busy Issue
>
> http://www.msexchange.org
>
-------------------------------------------------------What
> happens if a
> Mac/T-bird user opens Outlook?
> Is it consistent for a given user? Meaning, if you
> look at their
> free/busy,
> do you see the same thing as someone else that
> checks it?
>
> What If you look from OWA?
>
> And again, what if you create new users?
>
>
> > From: John B <brookboyz1403@xxxxxxxxx>
> > Reply-To: <exchangelist@xxxxxxxxxxxxx>
> > Date: Wed, 18 Oct 2006 07:01:33 -0700 (PDT)
> > To: <exchangelist@xxxxxxxxxxxxx>
> > Subject: [ExchangeList] Re: Frre/Busy Issue
> >
> > http://www.msexchange.org
> >
>
-------------------------------------------------------Yes,
> that is
> correct.
> > Just random users have their F/B info not showing
> up when you create a
> meeting
> > request. Not everyone has this issue, it seems
> pretty random.
> >
> > When you create a meeting request and you select
> some users some show
> up as
> > having /////////// show up as their F/B info.
> What i'm finding out is
> > majority of these people are Mac/Thunderbird
> users. There are a
> couple
> > Outlook clients sprinkled in there as well.
> >
> > We only have one server so this isn't a
> replication issue across
> multiple
> > servers.
> >
> > I'm not seeing anything that sticks out to me in
> the Event logs.
> >
> > ----- Original Message ----
> > From: Rick Boza <rickb@xxxxxxxxxxxxxxx>
> > To: exchangelist@xxxxxxxxxxxxx
> > Sent: Wednesday, October 18, 2006 9:33:37 AM
> > Subject: [ExchangeList] Re: Frre/Busy Issue
> >
> > http://www.msexchange.org
> >
>
-------------------------------------------------------If
> you're
> seeing random
> > free/buy problems for individual users, you may be
> > forced to open the mailbox using the
> /cleanfreebusy switch from an
> outlook
> > client for them - if they don't have Outlook
> available. I don't think
> > Entourage has a switch (I ust looked, but cant
> seem to find one) and
> Im
> > comfortable sayin Thunderbird doesn't.
> >
> > But from your description, I get the feeling this
> is a more global
> effect
> > than just a few individual users where free/busy
> doesn't show quite
> right.
> > Is that right? Can you give a few more details on
> how the problem
> presents
> > itself? Is it some appointment are not present, or
> they get the gray
> > hashmarks in the free/busy lookup?
> > If you create an appointment with multiple
> attendees, what do you see
> for
> > each of them?
> > What if some of them are on different servers?
> > Is there anything odd in the event logs on either
> the Exchange server
> in
> > question or the workstation (in the case of
> Thunderbird I guess)?
> > What happens if you move the user to a different
> server?
> > What if you move them back?
> > Create a new user?
> > Move that new user?
> > Move them back?
> >
> > Just a few steps to get things rolling I guess...
> >
> >
> >> From: John B <brookboyz1403@xxxxxxxxx>
> >> Reply-To: <exchangelist@xxxxxxxxxxxxx>
> >> Date: Wed, 18 Oct 2006 06:20:39 -0700 (PDT)
> >> To: <exchangelist@xxxxxxxxxxxxx>
> >> Subject: [ExchangeList] Re: Frre/Busy Issue
> >>
> >> http://www.msexchange.org
> >>
>
-------------------------------------------------------The
> thing is,
> I don't
> >> think all the users in question are using
> Outlook. I think they're
> either
> >> using Entourage(Mac clients) or Thunderbird as
> their mail clients.
> >>
> >> ----- Original Message ----
> >> From: "Periyasamy, Raj"
> <Raj.Periyasamy@xxxxxxxxxxxx>
> >> To: exchangelist@xxxxxxxxxxxxx
> >> Sent: Wednesday, October 18, 2006 9:16:19 AM
> >> Subject: [ExchangeList] Re: Frre/Busy Issue
> >>
> >> http://www.msexchange.org
> >>
>
-------------------------------------------------------Have
> you tried
> >> starting
> >> outlook with Outlook /cleanfreebusy? This
> >> usually clears any free/busy publishing problem
> for individual
> >> mailboxes.
> >>
> >> HTH.
> >> Regards,
> >> Raj Periyasamy
> >> MCSE(Messaging), CCNA
> >>
> >>
> >> -----Original Message-----
> >> From: exchangelist-bounce@xxxxxxxxxxxxx
> >> [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On
> Behalf Of John B
> >> Sent: Wednesday, October 18, 2006 9:13 AM
> >> To: ExchangeSparklist; MSExchange.org
>
=== message truncated ===
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