Is he the only user that has this message? It could be network problem to the specific user. -----Original Message----- From: Lorie Gordon [mailto:lgordon@xxxxxxxxxxxxxxxxxx] Sent: Tuesday, September 03, 2002 5:19 PM To: [ExchangeList] Subject: [exchangelist] Free\busy http://www.MSExchange.org/ I have a user that is getting a message that says "unable to update free\busy information". Does anyone know where I should look to troubleshoot this issue? This is the first free\busy issue that I have had. I just did a defrag this weekend and this particular user archived approx 500 mb on Friday (Don't know if this has anything to do with it). We are running E2K SP2. Thanks, Lorie