FW: RE: E2003. mail now not sending at all

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 5 Apr 2005 14:14:49 -0700

Lets keep this on list for the benefit of all.

I do not remember where exactly it is at. If I have a change, I will check
one of my servers to see if I can find it since it has been a while since I
have made changes via Meta Edit. 

Using Meta Edit is like using Regedit. Use at your own risk.

John T
eServices For You


> -----Original Message-----
> From: Jason Lehrhoff [mailto:JLehrhoff@xxxxxxxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, April 05, 2005 1:57 PM
> To: johnlist@xxxxxxxxxxxxxxxxxxx
> Subject: RE: [exchangelist] RE: E2003. mail now not sending at all
> 
> Do you know where in the metabase is the entry for the HELO server name?
> is this a reasonably safe measure?
> 
> Thank you very much for all your help thus far.
> 
> -Jason
> 
> -----Original Message-----
> From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, April 05, 2005 4:49 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: E2003. mail now not sending at all
> 
> http://www.MSExchange.org/
> 
> OK, received I message directly from Jason.
> 
> As I suspected, there are some additional problems:
> 
> X-RBL-Warning: HELOBOGUS: Domain msny03.healthcarechaplaincy.org has no
> MX
> or A records [0301].
> X-Note: #### This E-mail was received from RevDNS:
> [mail.healthcarechaplaincy.org]
> X-Note: #### This e-mail was received from IP: [64.52.126.125]
> 
> The e-mail sent from msny03.healthcarechaplaincy.org from IP
> 64.52.126.125.
> There is no MX or A record for msny03.healthcarechaplaincy.org. However,
> there is a PTR record for 64.52.126.125 pointing to
> mail.healthcarechaplaincy.org. There is also an A record for mail.
> pointing
> to that IP address. There is also an MX record for mail. Therefore, you
> should do one of the following:
> 1. Create a CNAME record for msny03 pointing to mail. (Not advised to
> use
> CNAME records any where near e-mail.)
> 2. Change the HELO of the server from msny03 to mail. This is done using
> MetaEdit for IIS.
> 3. Change the A, PTR and MX records to reflect msny03 instead of mail.
> 
> John T
> eServices For You
> 
> 
> > -----Original Message-----
> > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > Sent: Tuesday, April 05, 2005 12:24 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: E2003. mail now not sending at all
> >
> > http://www.MSExchange.org/
> >
> > > >From what I can tell, those DNS 'errors' from dnsstuff are of the
> benign
> > > variety. I don't understand what could be the problem with my
> internal
> > > DNS. It works fine.
> > > You think I need an internal MX record for this server as well?
> >
> > Problems with the NS records are not benign and can and will lead to
> > problems.
> >
> > The DNS servers listed in your domain record do not match the NS
> records
> on
> > the DNS servers responsible for the domain.
> >
> > The HELO/EHLO greeting does not match the NS record or A record.
> >
> > Your mail servers do not accept e-mail to abuse@ which is an RFC
> violation
> > and is cause to be listed at rfc-ignorant.org. NOTE: Some e-mail
> domains
> > refuse e-mail from domains that do not accept e-mail to abuse@ or
> > postmaster@ addresses.
> >
> > Generally speaking, you do not need an MX record for the internal
> network,
> > as the internal clients know where they are supposed to be talking to.
> MX
> > records are for sending e-mail servers to find where they are supposed
> to
> > send e-mail to.
> >
> > Kind of sounds like you have Internal DNS problems as well as External
> DNS
> > problems, and you probably need to review all and properly set up
> Split-DNS.
> >
> > If you send an e-mail directly to me, I can see the headers that your
> server
> > put in there and give more information.
> >
> > John T
> > eServices For You
> >
> >
> > > -----Original Message-----
> > > From: Jason Lehrhoff [mailto:JLehrhoff@xxxxxxxxxxxxxxxxxxxxxxxx]
> > > Sent: Tuesday, April 05, 2005 11:11 AM
> > > To: [ExchangeList]
> > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > >
> > > http://www.MSExchange.org/
> > >
> > >
> > > I also implemented this for an Event ID 7010 and 7004:
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;818222
> > >
> > > Event Type:       Error
> > > Event Source:     MSExchangeTransport
> > > Event Category:   SMTP Protocol
> > > Event ID: 7010
> > > Date:             4/5/2005
> > > Time:             1:47:59 PM
> > > User:             N/A
> > > Computer: MSNY03
> > > Description:
> > > This is an SMTP protocol log for virtual server ID 1, connection
> #30.
> > > The client at "207.122.19.68" sent a "xexch50" command, and the SMTP
> > > server responded with "504 Need to authenticate first  ". The full
> > > command sent was "xexch50 976 2".  This will probably cause the
> > > connection to fail.
> > >
> > >
> > >
> > >
> > > -Jason
> > >
> > > -----Original Message-----
> > > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > Sent: Tuesday, April 05, 2005 1:54 PM
> > > To: [ExchangeList]
> > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > >
> > > http://www.MSExchange.org/
> > >
> > > I never said you were or are an open relay.
> > >
> > > Why are you regretting Windows Server 2003 SP1?
> > >
> > > Sounds like you have internal DNS problems as well.
> > >
> > > John T
> > > eServices For You
> > >
> > >
> > > > -----Original Message-----
> > > > From: Jason Lehrhoff [mailto:JLehrhoff@xxxxxxxxxxxxxxxxxxxxxxxx]
> > > > Sent: Tuesday, April 05, 2005 6:59 AM
> > > > To: [ExchangeList]
> > > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > > >
> > > > http://www.MSExchange.org/
> > > >
> > > > Well, we aren't a relay. I went through that painful process about
> 5
> > > > years ago with Exch 5.5 (before anyone really knew about that
> > > > vulnerability)
> > > >
> > > > I rebooted the mail server at 5:30am, and mail is now sending out.
> I
> > > am
> > > > concerned on why the 'degradation' of outgoing mail; and the mail
> that
> > > > was sent out yesterday and not received.
> > > >
> > > > Also, I am starting to regret putting Windows 2003 Server SP1 on
> this
> > > > box.
> > > >
> > > > My DNS configuration is something like:
> > > >
> > > > Server.domain.org
> > > >
> > > > All I have currently is a host record in internal DNS pointing
> that
> > > > above entry to the internal IP. Externally, there is a host record
> for
> > > > mail.domain.org (with reverse DNS )
> > > >
> > > >
> > > >
> > > > -Jason
> > > > -----Original Message-----
> > > > From: John Tolmachoff (Lists)
> [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > Sent: Tuesday, April 05, 2005 3:11 AM
> > > > To: [ExchangeList]
> > > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > > >
> > > > http://www.MSExchange.org/
> > > >
> > > > Actually did some more digging and looks like you have had those
> IP
> > > > address
> > > > since last May. The IP comes back listed on SPEWS, which no one
> should
> > > > be
> > > > using as a fail-stop.
> > > >
> > > > John T
> > > > eServices For You
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: John Tolmachoff (Lists)
> [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > > Sent: Tuesday, April 05, 2005 12:08 AM
> > > > > To: [ExchangeList]
> > > > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > > > >
> > > > > http://www.MSExchange.org/
> > > > >
> > > > > More food for thought; The IP of your mail server is known to be
> > > > associated
> > > > > with synergy6.net which is a known spammer.
> > > > >
> > > > > John T
> > > > > eServices For You
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: John Tolmachoff (Lists)
> > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > > > Sent: Tuesday, April 05, 2005 12:01 AM
> > > > > > To: [ExchangeList]
> > > > > > Subject: [exchangelist] RE: E2003. mail now not sending at all
> > > > > >
> > > > > > http://www.MSExchange.org/
> > > > > >
> > > > > > Well, for one you have some MAJOR DNS issues that need to be
> > > > addressed
> > > > and
> > > > > > resolved. DNS has everything to do with e-mail delivery and
> > > > receiving.
> > > > > >
> > > > >
> > > >
> > >
> http://www.dnsreport.com/tools/dnsreport.ch?domain=healthcarechaplaincy.
> > > > org
> > > > > >
> > > > > > If message tracker is showing the messages being delivered to
> > > remote
> > > > SMTP
> > > > > > servers (What SMTP servers, the recipients domain?) then how
> can
> > > > that be
> > > > > > your problem?
> > > > > >
> > > > > > What are examples that you have that you can not send
> anywhere?
> > > > > >
> > > > > > Are you sending direct to the recipient domains, or are you
> using
> > > a
> > > > > gateway
> > > > > > or smart host?
> > > > > >
> > > > > > Is there a PIX in the loop with the SMTP Fixup Protocol
> enabled?
> > > > > >
> > > > > > Have you tried telenetting into a recipient server from the
> LAN?
> > > > From
> > > > the
> > > > > > DMZ? From the Exchange server in the DMZ?
> > > > > >
> > > > > > John T
> > > > > > eServices For You
> > > > > >
> > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Jason Lehrhoff
> [mailto:JLehrhoff@xxxxxxxxxxxxxxxxxxxxxxxx]
> > > > > > > Sent: Monday, April 04, 2005 8:56 PM
> > > > > > > To: [ExchangeList]
> > > > > > > Subject: [exchangelist] E2003. mail now not sending at all
> > > > > > >
> > > > > > > http://www.MSExchange.org/
> > > > > > >
> > > > > > > I recently posted about hotmail.com. now it is any domain.
> can't
> > > > send
> > > > > > > email out. the message tracker goes as far as showing
> messages
> > > > being
> > > > > > > transfered to remote SMTP servers...
> > > > > > >
> > > > > > > I can receive mail, but not send anywhere. please help if
> you
> > > can,
> > > > > before
> > > > > > > I have to incur an expensive Microsoft call
> > > > > > >
> > > > > > > config: front end w2003 sp1/e2003 sp1 server in DMZ, backend
> > > w2003
> > > > > > > sp1/e2003 sp1 server on LAN. I have tried just about
> everything
> > > I
> > > > can
> > > > > > > think of...
> > > > > > >
> > > > > > >
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> 
> 
> 
> 
> 
> 
> 
> The HealthCare Chaplaincy is a multifaith community of professionals from
many
> cultures dedicated to caring for persons in spirit, mind, and body.
> 
> We are committed to excellence and leadership in pastoral care, education,
and
> research.
> 
> Privileged/confidential information may be contained in this message.  If
you are not
> the addressee indicated in this message (or responsible for delivery of
the message to
> such person), please notify the sender and do not copy or forward this
message to
> any other person.
> 




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