RE: Exchange Hotfix questions...

  • From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 4 Nov 2004 09:51:48 -0500

Hi Chris,
Have you tried to delete the Registry key for the hot fix,
"HKLM\software\Microsoft\Updates\Exchange Server 2000\SP
xx\hotfixnumber". This might help because the hot fix looks at this
location to decide if it is already applied.
 
HTH

Regards, 

Raj


 

________________________________

From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, November 03, 2004 4:12 PM
To: [ExchangeList]
Subject: [exchangelist] Exchange Hotfix questions...


http://www.MSExchange.org/


Hello all,

 

    Recently had to do an exchange rebuild and working with a plan
devised with Microsoft Technical support.  One of the steps included
removing Exchange from the system (Following KB article 259158).  

   

    To make a long story short, this KB article never mentions that you
should remove all Hotfixes prior to following the steps.  Now I have a
functioning e-mail server after re-installing, but several features of
OWA are not working correctly.  These issues are resolved by installing
Hotfixes.  Unfortunately, each time I try to install the hotfix, a
warning appears stating that the hotfix is already installed on the
server.  However, when I go to Add\Remove programs and select to remove
the hotfix, it errors out.

 

    Does anyone know how to manually remove a hotfix so that it can be
re-installed?

 

Regards,

Chris 

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