RE: Exchange 5.5 and Virus Scan

  • From: "Susan Tackett" <susan_tackett01@xxxxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Thu, 20 Jun 2002 13:07:59 -0400

It's not running under Services and viruses have been transmitted throught my Exchange server today and stopped by the McAfee Virus software located on individual employees PCs. I am using my personal laptop and a modem to send EMAIL right now instead of connecting to the network. I have stopped and restarted the service, but that did nothing either. Thank you for the suggestions so far, do you have any other ideas?



From: "White, Piers" <pwhite@xxxxxxxxxxxxxxxxxx>
Reply-To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Subject: [exchangelist] RE: Exchange 5.5 and Virus Scan
Date: Thu, 20 Jun 2002 10:30:34 -0400 - Re-Vamped!

This is probably a way too simple answer but have you checked to see whether
the incoming scan isn't still running as a process and you have just lost
the system tray icon? Check the real-time service as well to make sure it is
running. You can normally find out more info from the event viewer after
trying to restart the service.

Probably way too simple but hey...u never know :)

*Back to kicking my Xch2K box for fun*

-----Original Message-----
From: Susan Tackett [mailto:susan_tackett01@xxxxxxxxxxx]
Sent: 20 June 2002 14:34
To: [ExchangeList]
Subject: [exchangelist] Exchange 5.5 and Virus Scan - Re-Vamped!

I am running Exchange 5.5 on a NT4 server with SP6a. My battery backup
failed last night and my Exchange server went down. And, now my McAfee Virus

Scan icon is gone from the system tray (in the bottom right side of the
screen - where the time is displayed).

I can still access the Virus Scan software from <Start> <Programs> <Network
Associates>, but it is no longer scanning my incoming EMAIL for viruses.

I was hit with the Klexh virus 2 weeks ago from an employee that uses a
personal PALM at home and synchronizes his files on his PC at work. I don't

want to deal with another cleanup.

I called McAfee and they said it was an Exchange problem or an NT4 problem.

I went to the Microsoft site to look up information, but I cannot find
documentation that is relevent.

Does anyone have any experience with this kind of issue.



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