The users can access their mailboxes now... still not sure what I did to fix it. Next problem... SMTP mail comes into the server, but they can't send outbound to the internet. I checked the Default SMTP server setup and it seems ok to me. There is nothing in the queues, the DNS setup looks right... nothing in the event logs... but you just can't send mail out. Does anyone have some basic things I should check? -----Original Message----- From: todd.fleenor@xxxxxxxxxxxxxxxxx [mailto:todd.fleenor@xxxxxxxxxxxxxxxxx] Sent: Thursday, May 02, 2002 10:32 AM To: [ExchangeList] Subject: [exchangelist] Exchange 5.5 Server Crash I do volunteer work for my church where they have an older Exchange 5.5 on a Compaq. They also have a newer, Dell 1400 server with Active Directory and Exchange 2000 on it. 5.5 server: Windows 2k Adv. Server SP2, Exchange 5.5 SP4 Ex2000 Server: Windows 2k adv. server SP2, Exchange 2000 SP2. ADC installed, etc. The 5.5 server will not fully boot. It just sits there saying "Preparing Network Connections..." Looks like a hard disk error or controller error. The server will boot in Safe Mode with Networking, so I can get the db files off of it and perhaps try ExMerge?? Even before this crash, I was going to migrate the mailboxes from 5.5 to 2000, but I can't get any accounts to logon to the new Exchange 2000 server other than the Administrator account. In other words, if I create a new User in Active Directory and create a new Exchange 2000 mailbox for them, they can't attach to it from Outlook. The Administator can attach to his mailbox, but no one else. I thought it migh be a permissions issue or something, but each person has "Full Mailbox Access" under the Exchange Advanced tab. What could I be missing? I need some ideas: 1. How to restore the mail from the DB files off the old Exchange 5.5 server... Exmerge to PST... then import into Outlook? 2. How can I fix Exchange 2000 so users can login to their new mailboxes? (re-install Exchange 2000??) Thanks!