My recipient update service was pointed to the old server so it's fixed now. Thanks for your help Mark. James ________________________________ From: Mark Fugatt [mailto:markfu@xxxxxxxxxxxxx] Sent: Tuesday, April 05, 2005 11:02 AM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2003 won't create mailbox? http://www.MSExchange.org/ Hi James When you look at the users properties in ADUC, do you see email addresses listed on the email address tab, if you don't then I would make sure your Recipient Update Service is point to valid servers, and you could also force it to do a rebuild. Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Desk: +44 (0)118 909 5630 Mobile: +44 (0)7966 858108 http://www.microsoft.com/support Dedicated to proactively supporting Microsoft's enterprise Customers This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. If you are a customer of Microsoft, please refer to the terms and conditions which cover the provision of support and consulting services to you/your organization. If you are not corresponding in the course of, or in connection with a Microsoft contract or program with its own terms and conditions, please note that no liability is accepted by Microsoft for the contents of this mail.