Exchange 2003 public folders: how to support unchecking of "Maintain per-user read"

From: "Ian Wells" <ian.wells@xxxxxxxxxxxxxxxxxx>
To: <exchangelist@xxxxxxxxxxxxx>
Date: Fri, 14 May 2004 08:54:58 -0600

 
 I want several people to be able to  monitor, edit and reply for
inbound email to a single company email address.   I want each person to
see what the other people have read and replied to. But I can't get this
to work using Exchange2003 public folders. What am I doing wrong?
 
Here's what I did:
 
In Exchange 2003, I created a public folder to receive email from
outside our company. 
 
First, I installed  Microsoft's hotfix to convert incoming email to
IPM.note instead of IPM.post. Works fine. 
http://support.microsoft.com/?kbid=817809
 
Then I unchecked  the  option 
"Maintain per-user read and unread for this folder"
 
Now I can send email and it arrives in the public folder as IPM.note,
just fine. But when I open a message from Outlook2003, the message
summary remains in bold - I cannot "mark as read" any message.
 
( if I click on "Maintain per-user read and unread for this folder",
then the "Mark as read" does work, but just for me)
 
 
What do I need to do to get the unchecking of "Maintain per-user read
and unread for this folder" to work?
 
My alternative is to set up a policy for each person to set the
"Followup" for each message.
 
 
Ian Wells ian.wells@xxxxxxxxxxxxxxxxxx
 
PS
Also, it would be nice if the little subject line icon to change when
anyone replies to a message. Is there anyway to implement that?
 
 
 
 
========================================================================

Ian Wells  ian.wells@xxxxxxxxxxxxxxxxxx  1-800-685-4565 
ExperiencePlus! Walking and Bicycling Tours
 
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Exchange 2003 public folders: how to support unchecking of "Maintain per-user read"

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