[ExchangeList] Re: Exchange 2003 Event ID 9659

  • From: "James Chong" <jchong@xxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 5 Jun 2007 11:53:55 -0400

Is there a dump file created when its crashing? If so run windbg.


Download MS debugger, 

1. file open, crash dump, point to your minidump 
2. inpute command !analyze -v;r;kv;lmnt;.logclose;q 
3. Should show faulting module. 

Install Debugging Tools for Windows 32-bit Version 



James Chong (MVP) 

MCSE | M+, S+, MCTS, Security+ 



From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Dave stevens
Sent: Tuesday, June 05, 2007 11:43 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Exchange 2003 Event ID 9659


Sorry guys a bit more information.


I just confirmed that the server is actually a windows 2000 standard
server running on a HP DL360 G3 dual processor server. Just wondering if
this issue might be resources related. We have 2 72GB disks mirrored
with 2gb memory. Our IS is currently 25GB , stm file 11GB.


There doesnt seem to be much stuff out there relating to this issue and
I am kinda running out of ideas. even thinking of a defrag to reduce the
DB size.

Gideon12 <gideon12@xxxxxxxxx> wrote:

        Check out http://support.microsoft.com/?kbid=872963, it
describes exactly what you are experiencing with one exception, you are
on SP2 and the article is for SP1.
        Did you encounter any kind of issues when you installed SP2?
        Also, be sure that you don't have any anti-virus software
running on your Exchange server that is allowed to scan the transaction
logs.  Things do not work well when AV is scanning a log while backup
software is trying to commit it. 

        On 6/5/07, Dave stevens <london31uk@xxxxxxxxx > wrote: 

        Hi Guys,


        this is a strange one, but getting pretty critical.



        Windows 2003

        Exchange 2003 Sp2

        Symantec Backup Exec V10.0 

        we have been experiencing the following problems everytime we
run full backup


        The Information Store just craches with the following event ids


        Event Id: 9659 - Source MSExchangeIS 

        Event Id: 1000 - Source Microsoft Exchange Server.







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