[ExchangeList] Re: Exchange 2003 Distribution List issues

  • From: "Mahmoud Amin Ismail" <mahmoud@xxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 19 Oct 2007 22:45:30 +0200

did u check the local outlook junk email folder?
are those users on the same server?

From: Chris Wall <Chris.Wall@xxxxxxxxxxxxxxxxxxx>
Sent: 19 October, 2007 22:00
To: exchangelist@xxxxxxxxxxxxx <exchangelist@xxxxxxxxxxxxx>
Subject: [ExchangeList] Exchange 2003 Distribution List issues

Hello all,

   Recently – I have been getting reports that messages sent to random 
different DL’s are not being delivered to all members of the DL. The members 
are all internal employees – no external addresses.

   I can run a message trace in the Admin Console, and it shows the messages 
being delivered successfully, but when searching the users’ maibox (including 
deleted item retention and PST’s) I can not find the messages.  Generally this 
type of issue can be chalked up to the recipient accidentally deleting it or 
moving it – but not in these cases.

   On top of this, we have an e-mail archival service that keeps a copy of all 
e-mails sent to or received by a user (Frontbridge Continuity Services). Even 
in this utility, the messages have not been copied to the archive which leads 
me to believe the message was not delivered.

   So – any ideas why Message Tracker shows the message as having been 
delivered to the store but never actually showing up in the recipients mailbox? 
 Oh – I had this occur once last week when a message was sent to about 30 
people (no DL) and all but one of our employees received it.

Very confused and I welcome your input.


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