Are they using PST files or leaving their mail on the server? I had some users with the same issue when using a PST file. Once I remove the PST file, things seem ok now. Just a suggestion. Mike -----Original Message----- From: Ohl, Julie [mailto:J.OHL@xxxxxxxxxxx] Sent: Wednesday, January 07, 2004 12:26 PM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2000 Performance Issues http://www.MSExchange.org/ No, not yet. We have separate teams for networks & servers, they are working on analyzing from their perspectives. -----Original Message----- From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx] Sent: Wednesday, January 07, 2004 10:28 AM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2000 Performance Issues http://www.MSExchange.org/ Julie, have you collected any additional performance data? Any clues as to what's going on? -----Original Message----- From: Ohl, Julie [mailto:J.OHL@xxxxxxxxxxx] Sent: Wednesday, January 07, 2004 10:58 AM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2000 Performance Issues http://www.MSExchange.org/ No cluster. -----Original Message----- From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx] Sent: Wednesday, January 07, 2004 8:31 AM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2000 Performance Issues http://www.MSExchange.org/ Julie, We experienced this problem a year ago. However, no conclusive cause has been found. When we had the problem the users often get "Requesting data from Exchange server" dialogue box, and the Outlook really freezes. One of the things I tried was a cumulative patch that was available for Outlook XP at that time. After applying the patch some clients reported seeing an improved performance. However, one fine day we a complete power outage in out main datacenter and lost power to all devices including servers, switches, SAN etc. When the power came back and servers turned on again, everyone one was very happy. Outlook has been behaving since then. We did not deploy the patch to all users. Are you running a cluster ? Regards, Shanmuga Raj Periyasamy (Raj) Infineum, Linden NJ Information Technology Office: 1 (908) 474-2090 Mobile: 1 (908) 208-5935 mailto:raj.periyasamy@xxxxxxxxxxxx -----Original Message----- From: Ohl, Julie [mailto:J.OHL@xxxxxxxxxxx] Sent: Monday, January 05, 2004 5:58 PM To: [ExchangeList] Subject: [exchangelist] Exchange 2000 Performance Issues http://www.MSExchange.org/ We are receiving numerous complaints from users that their email is terribly slow. They are reporting slowness in switching from one message to another, opening messages, sending messages, etc. The server does not appear to be running at capacity, users are limited to 50MB mailbox size. Server is Exchange 2000 SP3, clients are OL2000 (CW). I have emptied the badmail directory (only 4500 entries there), did not make any difference. Users that report slowness are located both locally (same bldg as the server) and remotely (across T1). Server is holding app 780 mailboxes (4 databases) plus public store; Total Info Store size is approx. 40GB. Has anyone else experienced this? Are there any suggestions of what to try or where to start looking for bottlenecks? Thanks! Julie M. Ohl Technical Support Specialist Great West Casualty/Central Data Services 402-494-8595 j.ohl@xxxxxxxxxxx -----