Hello, You don't need to do an offline backup to restore to an offline server. In fact offline backups are not recommended by Microsoft for a number of reasons most of which have to do with logfile and database consistency. There are ocassional reasons for doing offline backups however the Exchange backup APIs allow for a complete online backup. Building an offline exchange server does require several steps to be acomplished but once complete you can restore a database to the offline server from files created during a regular exchange backup using the Backup Exec or the builtin Windows 2000 backup utility. If you are interested in building an offline exchange server I would check out and article by Joseph Neubauer called Buld and Offline Exchange 2000 server in 9 steps. It was published in the Sept 2001 issue of Exchange & Outlook Administrator. This should be available online at http://www.exchangeadmin.com/. It is instant doc #21801. You may have to subscribe to browse the article, or I think you can buy it. At any rate you do not need to do an offline backup to use and offline exchange server for restoring. Bill -----Original Message----- From: Chris McNally [mailto:cmcnally@xxxxxxxxxxxxxxxxxxx] Sent: Wednesday, December 11, 2002 12:08 PM To: [ExchangeList] Subject: [exchangelist] RE: Exchange 2000 Offline Backups http://www.MSExchange.org/ First thought is that the Backup Exec account does not privileges to shut down services whereas when you run the batch file manually, as administrator, you do have the privileges. Maybe pipe output from the batch file, when run by Backup Exec, to a text file or try adding the Backup Exec service account to administrators. -----Original Message----- From: Cox, Christopher [Allen & Heath UK] [mailto:Chris.Cox@xxxxxxxxxxxxxxx] Sent: Wednesday, December 11, 2002 8:36 AM To: [ExchangeList] Subject: [exchangelist] Exchange 2000 Offline Backups http://www.MSExchange.org/ I don't know whether you have come across this one but it has totally perplexed me and I can't find anything on the web to suggest what is happening. I have been reading various papers on Exchange 2000 disaster recovery. And the common suggestion is that it is good to have an offline exchange server in the background that can be used to recover lost users data or in the event of a disaster rebuild your site. However, to achieve this, you need to have an offline backup of your server, databases, log files, system state etc. Veritas Backup Exec allows you to do this by including an "execute before backup starts" and an "execute after backup completes" batch file when you run a job. They suggest on their tech support site to use the following script which we have copied and used: Exchstop.bat NET STOP pop3svc /yes NET STOP imap4svc /yes NET STOP MSExchangeES /yes NET STOP MSExchangeMTA /yes NET STOP MSExchangeIS /yes NET STOP MSExchangeSA /yes NET STOP MSExchangeSA /yes This shuts down all the services before the backup starts. A similar batch file starts the services following completion of the backup. The only problem is that it does not appear to work. If you execute the batch file from windows by double clicking it's icon in explorer (when logged on with the backup exec service account) the batch file works fine and all the services are properly shut down. However, when run from the backup software, although the log file shows that the batch file has been run, the services are not shut down and the .edb and .stm files are not backed up (says skipping open files). This seems bizarre. We used to use a script with Exchange 5.5 every once in a while and I know that that worked. My thoughts are that maybe the Windows 2000 security patches (lockdown.exe and urlscan.exe) are preventing command line access to the backup exec program. Could this be so and have you seen anything similar? Happy Chrismas and all the best. Chris Cox BEng, DiplEng Information Technology Manager Allen & Heath Limited,Kernick Industrial Estate,Penryn Cornwall. UK TR10 9LU Tel +44 (0)870 7556250, Fax +44(0)1326 370139 Direct: +44(0)870 7556270 Mobile +44(0)781 555 1962 EMail chris.cox@xxxxxxxxxxxxxxx <mailto:chris.cox@xxxxxxxxxxxxxxx> Web http://www.allen-heath.com <http://www.allen-heath.com/> ***DISCLAIMER*** This Email and any files transmitted with it are confidential and intended solely for the use of the individual to whom or the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views or opinions presented in this email are those of the author and do not necessarily represent those of Allen & Heath Limited. The recipient should check this email and any attachments for the presence of viruses. 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