Thanks for the prompt reply but that doesn't look as though it is related to the issue I am having: [15:42:12] Copying data from mailbox 'John Doe' ('JOHND') on Server 'SERVER' to file 'C:\EXMERGEDATA\JOHND.PST'. [15:42:12] Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d) The article refers to this error message: Part 1 Log: [16:43:46] Copying data from mailbox 'Jim Wallace' ('JIMWA') on Server 'BATTLEBAT' to file 'C:\EXMERGEDATA\JIMWA.PST'. Part 2 Log: [16:46:09] Merging data from file 'C:\EXMERGEDATA\JIMW.PST' to mailbox 'Jim Wallace' ('JIMW') on server 'WHAMYOW'. [16:46:09] Error. File 'C:\EXMERGEDATA\JIMW.PST' not found. Cannot merge data into mailbox for user 'Jim Wallace' ('JIMW'). -----Original Message----- From: Deshwal Chand Sent: Mon 8/04/2002 4:48 PM To: [ExchangeList] Cc: Subject: [exchangelist] RE: ExMerge HELP! http://www.MSExchange.org/ Hi, Check out this tid: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q196168 Regards, Chand Deshwal (M.Tech CS&E, MCSE, CCNA) Network Manager Kampsax India Ltd. (ISO 9002 company) Gurgaon - India Ph. 91 6348259-62 E-mail: chand@xxxxxxxxxxxxxxxxx < mailto:chand@xxxxxxxxxxxxxxxxx> Web: http://www.kampsaxindia.com