Event ID 9543 Exchange 2000

  • From: "Lee Swanson" <swanson@xxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sat, 1 Mar 2003 22:13:54 -0600

[exchangelist] Event ID 9543 Exchange 2000I had found the below items -- and sp 
were reinstalled and the computer account is a member of the "Exchange Domain 
Servers"  I have been toying w/ the idea of running the Exchange setup again w/ 
the /domainprep switch. Have never done this. Will this create any problems w/ 
the current database/mailboxes etc.? Do I need to reapply the SP after this? 

----- Original Message ----- 
To: [ExchangeList] 
Cc: swanson@xxxxxxxxxx 
Sent: Saturday, March 01, 2003 8:00 PM
Subject: RE: [exchangelist] Event ID 9543 Exchange 2000

Lee Ann,
A few suggestions that I found off the net:

Apply the latest Exchange Service Pack. From a newsgroup post: "When a public 
folder is mail enabled, the Web Storage System needs to create an object in 
Active Directory for that folder.  Usually this message indicates a permissions 
error in Active Directory. Review the Event Viewer for messages from the system 
Also from newsgroup posts: "If you try to pull up properties on the PF objects 
in ESM, do you get this error: The mail proxy for this folder can not be found. 
This may be due to replication delays. The mail enabled pages will not be 
shown. ID no: C1038a21 If so, are you running Win2k SP2? There was a fix for a 
problem that sounds a lot like this included in Win2k SP2. Alternately, ensure 
that your computer account is a  member of the "Exchange Domain Servers" group 
in the Users container. In order for the RUS to process objects such as these 
PFs successfully, your computer account must be a member of this group, and the 
permissions for this group must be applied throughout the AD."

As per Q309793: "This behavior can occur if the display name of a public folder 
is longer than 255 characters. The system attendant can neither create a public 
folder proxy object nor truncate the name.". The article confirms that this is 
an issue with Exchange 2000.

Q318552 specifies that "These errors can occur when there is a disjoint 
namespace, where one or more child domains are not under the root domain in the 
forest.". The latest Exchange service pack should solve the issue.

From Q278441: "This problem can occur if the public folder has not been stamped 
with a proxy address (for example, pubfolder@ domain.com).". The Q article 
provides the workaround.

 Tip #3  I don't know how the Remote Registry Service is tied into AD or E2k, 
or how it was set to manual, but starting the service and unmounting/remounting 
the public folders fixed a week long problem:
This problem can occur if the public folder has not been stamped with a proxy 
address (for example, pubfolder@<domain>.com). Here are some possible solutions:
1. Stop and restart each of the Exchange 2000 services. Restart the server. > 
Run Exchange 2000 Setup again with the /DomainPrep switch.
2. Apply Service Pack 2 for Exchange
3. Check to see that the Remote Registry Service is running on the Exchange 
2000 server.
4. Rerun setup with /reinstall switch.  Reapply latest service pack.  
5. Reboot if prompted.

 If the System Attendant service is started with an account other than the 
Local System account this can be the cause of event ID 9543. This event is 
generated when the Recipient Update Service cannot stamp email addresses on 
public/system folders. To resolve this issue, start the System Attendant 
service using the Local System account and rebuild/update the Recipient Update 

Look up references @ microsoft for Q309793, Q318552, Q278441

Hope this helps,

  Ken Morris
  Assistant Technologist
  Kitchener Public Library.

  -----Original Message----- 
  From: Lee Swanson [mailto:swanson@xxxxxxxxxx] 
  Sent: Sat 3/1/2003 7:12 PM 
  To: [ExchangeList] 
  Subject: [exchangelist] Event ID 9543 Exchange 2000


  Have an Exchange 2000 Server on a network w/ 2 W2K Domain Controllers and
  less than 50 users. Both servers have SP3 and the Exchange server has SP3.
  No child domains. System Attendant is running under local system account.
  Users seem to have no problems, but the Application log is putting entries
  every couples minutes w/ Event ID 9543 w/ source MSExchangeIS. The
  description is similar to (see below):
  Have searched MS site and the results do not appear to apply to this
  situation... Right now there are no additional Public Folders in the
  Exchange Server. Any insight would be appreciated.

  Thanks much.
  Lee Ann Swanson

  Unable to create Public Folder proxy object for folder "img" in the Active

  Unable to create Public Folder proxy object for folder "exchangeV1" in the
  Active Directory.

  Unable to create Public Folder proxy object for folder "Schema" in the
  Active Directory.

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