RE: Error when moving items from an Exchange Mailb ox to a PST file

  • From: Dêniz Feital (Chiptek) <dfeital@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 27 Sep 2002 09:05:15 -0300


        I got the same error here, and the issue was the anti virus for
exchange server. You have two options: stop the anti virus for exchange
server (not a good choice, huh?) or try to contact the provider for that
anti virus.

        Try also to aplly the article below, it help us a lot, after
apllying the article we can move about 97% of messages without any problems.

        You dont need to worry about workstation anti virus, it doesnt

        Q264731 MAPI Tasks Don't Work with Vírus API antivírus Software
        Best Regards,

>       Dêniz Feital
>       GIC - Chiptek / Vésper 
>       Tel (11) 3489-7730
>       Microsoft Certified Systems Engineer

-----Original Message-----
From: Greg [mailto:greghux@xxxxxxxxxxxx]
Sent: Friday, September 27, 2002 4:34 AM
To: [ExchangeList]
Subject: [exchangelist] Error when moving items from an Exchange Mailbox
to a PST file

We use Outlook 2000 and Exchange 5.5 server. Often when an attempt is made
to move files out of the exchange mailbox 'inbox' (or 'sent items') into a
.pst personal file, the following error is encountered:

'Can't move the items. Some items could not be moved. They were either
already moved or deleted, or access was denied.'

This occurs more often if the item has an attachment or if multiple moves
are attempted at one time. Often the move will work on the second attempt,
and sometimes it will work after a number of attempts (eg. 6)!

I have found a few references to this problem but these do not help.

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  • » RE: Error when moving items from an Exchange Mailb ox to a PST file